Genesis Health Clubs – North Overland Park offers a wide range of amenities, including two outdoor pools, a full-size lap pool, sauna, steam rooms, and extensive workout equipment. The gym has received mixed reviews, with patrons appreciating the recent updates, friendly staff, and variety of classes available. However, some members have expressed frustrations over maintenance issues and management problems, which impact their overall experience.
Despite these concerns, many members highlight the cleanliness, professional trainers, and positive atmosphere as significant advantages. This gym is particularly recommended for its spacious layout and well-maintained pools, making it a great option for swimmers and families alike. Nonetheless, improvements in customer service and facility upkeep are needed to enhance the overall member experience.
Pros:
- Wide range of amenities.
- Two outdoor pools.
- Recent updates and renovations.
- Full-size lap pool for swimming.
- Friendly and accommodating staff.
- Professional and attentive trainers.
- Spacious layout with ample equipment.
- Well-maintained pool area.
- Variety of included workout classes.
Cons:
- Maintenance issues with broken equipment and facilities.
- Management and customer service concerns.
- Overcrowding during peak times.
Location / Contact
- Address: 10351 Barkley St, Overland Park, KS 66212, United States
- Phone:+1 913-648-3561
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 71 reviews.
The address is: 10351 Barkley St, Overland Park, KS 66212, United States .
The contact number is +1 913-648-3561
This service is listed under Gym .
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Mike Elliott (fruitygangles)
1 year ago
They must be paying people for good reviews or something. There's just a permanent sign up about one of the front doors being broken, with no apparent plans to fix it. Their dryer is always broken so you have to bring your own towels from home. At least half of the showers are out of order, with no plans to fix them. Do you see the pattern here? You're paying monthly to workout in absolute garbage conditions and the way these managers operate is truly despicable. FIX YOUR GYM AND START RESPECTING YOUR PATRONS.
Mike Pirner
1 year ago
I really enjoyed this gym in the Prairie Life days - back then, the hours went to midnight and they had a full basketball court. Then "The Athletic Club" made a mess of things and went to 10 p.m. and the basketball court was cut in half. I've inquired before and was told the plan was to go back to midnight after covid and they were discussing bringing back the full court - neither have appeared to happen, so not a member for now.
Helen Van Tha
1 year ago
This gym provides great customer service!! And the place was very clean! 10:10
Dee Brown
1 year ago
Great customer service. Top of the line amenities. Great equipment. A++
Davis Frick
1 year ago
They have all the equipment you might need whether starting out or pursuing the ultimate fitness goals. Great service and the helpful people here would happily do their best to make this the best gym out there.
Shantez Brown
1 year ago
Enrolled during a special , well a day after but I was told I would still get the rate of the special at $76/mo . During enrollment I paid around $80. A week later I was charged $90 & told that I was paying for the month and the week before was a prorated amount . I haven’t been at this gym longer than a month to be being charged for a month . I spoke with Ryan who advised he would speak with his manager about maybe not charging me until April 1st. No one called back I called a few more times . He advised the manager wasn’t available offered free thing. Said he would call back & nothing . Cool gym but the taxes and fees are a bit much . If you are charged incorrectly they may not be able to do anything. Other than that it’s okay .
Brisendine Fam
1 year ago
Rodney’s Zumba classes have really helped me get back my strength and balance. I have been able to go on crazy hikes and started running again. All because of Rodney’s classes. He has great energy and is alway positive. It doesn’t matter how uncoordinated I am he makes it super fun. Thank you Rodney.
Sharath Reddy
1 year ago
I have been visiting Genesis gym on and off for couple years now. I had a very bad experience with one of the location in Overland Park, KS.I asked them to close my account from June in May because I was traveling out of country for couple months in June. There was no proper person handling the closing the account. I kept mailing them about the closure. Once I am back from my vacation, I saw the account is still active. When I confronted them. The management was completely changed and they were not at all helpful and in fact blaming me that I might have forgotten about cancellation , that was very humiliating. I know I am not going to get my 150$ back but hopefully someone else can read this and avoid this location.Every time I went and asked in person the new manager keeps telling I will call you back and he never does. It is so disrespectful that he keeps on lying to my face.
Adam Wilcox II
1 year ago
If you have a gold membership, it's either an extra $5/visit or an upgrade of extra $10/month to visit this location. Full size lane pool for laps & aquatic fitness classes. Sauna & steam rooms in separate locker rooms. Family changing rooms. Lots of equipment. A lap track upstairs for walkers.
Rick Jenkins
1 year ago
Our family started off our holiday festivities at Genesis Health club by 103rd and Metcalf. 3 months to 63 years, we all had a wonderful time. We began with a basketball in the gym. We played like children. Then some did cardio and weights while others went straight for the pool, joined by the rest after they did their own thing. We finished in the hot tub and shower, refreshed and exercised. Clean facilities and helpful supportive staff. Thanks to all for working with a smile. We could not have had a better time!The Rick and Beth Jenkins Family