Genesis Health Clubs - Ward Parkway offers a mix of comprehensive amenities and group classes catering to fitness enthusiasts. The gym boasts 24-hour access on weekdays, a range of cardio and strength training equipment, and the added convenience of a kids' club. Members have praised the staff's friendliness and the welcoming atmosphere, with many satisfied with their personal trainers and group classes. However, several reviews highlight concerns about equipment maintenance, customer service issues, and crowded facilities.
Despite its solid offerings, the gym faces criticism for billing practices, inconsistent management, and cleanliness challenges. With mixed feedback, it's clear that while some members enjoy their experience, others feel significant improvements are needed.
Pros:
- 24-hour access on weekdays
- Friendly and helpful staff
- Comprehensive amenities, including a pool, steam room, and hot tub
- Variety of group classes available
- Kids' club for convenience
- Personal trainers available
- Towels and soap provided
- Convenient location
- Welcoming environment
- Good range of cardio and strength training equipment
Cons:
- Maintenance and cleanliness issues
- Inconsistent billing and customer service
- Frequent overcrowding
Location / Contact
- Address: 8600 Ward Pkwy Suite 1002, Kansas City, MO 64114, United States
- Phone:+1 816-490-4223
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (62)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 62 reviews.
The address is: 8600 Ward Pkwy Suite 1002, Kansas City, MO 64114, United States .
The contact number is +1 816-490-4223
This service is listed under Gym .
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Rocci Berrini
4 years ago
For the price of 45-50 it’s a great deal. Towels and soap are provided. Because of Covid-19 you do it have access to the sauna or pool. They have majority new machines and good gear. The crowd here is a mixed bag some ghetto, some classy.
Timothy Kretschmer
6 years ago
My wife and I were members and regular attendees at this facility for three years. At first it was owned by 24 Hour Fitness and we had no problems. This location has since converted into a Genesis Health Club and been renovated.I'm not sure if they advertise more heavily or what, but the place is always packed now. We go at 5:30 in the morning and decided to cancel our membership after waiting over and over for 10+ minutes to use the power racks. We opted to skip the hassle of waiting for people who do curls and bench presses in the power racks and build a home gym instead. Best decision we ever made for our fitness.Friends of ours complained that Genesis jacked up their rates, but we never saw that happen. The front desk staff were always helpful. It does seem like in the last year many pieces of equipment developed tears in the padding. I attribute this to the same reason we cancelled our membership, too many people using equipment without enough care taken by the owner to maintain it.Be warned that like most gyms, this place has terms and conditions for membership that are a mile long. We were told at time of signing that there were no annual fees outside of the regular monthly payment. Lo and behold, we were charged annual fees each year. When we decided to cancel, they charged us the next month's membership fees even though we had no interest in ever attending the gym again.Do yourself a favor and find a smaller gym if you cannot build at home.