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Planet Fitness in Kent, OH, offers a range of equipment in a clean and well-maintained facility. The 24-hour access on weekdays provides flexibility, and the Black Card membership comes with additional perks like massage chairs and tanning booths. The friendly and helpful staff add to the welcoming atmosphere, making it a good option for beginners and college students. However, the gym has limitations with older equipment and peak-time overcrowding, which can impede a seamless workout experience.

The membership cancellation policy is problematic as it requires in-person signing, frustrating some members. Additionally, some users reported issues with equipment availability and enforcement of gym rules, particularly during peak hours. Overall, Planet Fitness in Kent delivers a satisfactory gym experience with areas that require improvement.

Pros:

  • Clean and well-maintained facility.
  • 24-hour access on weekdays.
  • Black Card membership perks.
  • Friendly and helpful staff.
  • Affordable membership fees.
  • Good for beginners and college students.
  • Variety of equipment available.
  • Non-intimidating atmosphere.
  • Free group training sessions.
  • Convenient location.

Cons:

  • Older equipment.
  • Peak-time overcrowding.
  • Troublesome cancellation policy.

Location / Contact

Rating Stats

4.2

out of 5.0

19 reviews
5.0
8 reviews
4.0
12 reviews
3.0
15 reviews
2.0
56 reviews
1.0

Reviews (110)

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Awesome place to workout low stress no crazy gym monsters and lots of equipment options. Friendly staff would totally recommend!!!

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Old, more or less outdated equipment compared to other locations. Absolutely none of their equipment connects to Apple Watch, even though the equipment says it does. They took the good filtered water supply off of the drinking fountain and the city water tastes like garbage from the fountains. Shower rooms leave little to be desired compared to other locations. People that work there can’t effect tell you the difference between the two different exercise bikes. They let people play music through other than headphones, which of annoying to say the least. Planet Fitness is a great place, but the Kent location is the worse I’ve been in. Do yourself a favor and go to a different location.

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Nice clean facility. Machines appear to be upgraded since my last visit.

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Horribly run. One handicapped machine and they allow the able bodied to use it for an hour while those who need it, wait. Either get another machine, put a time limit or restrict it to handicapped individuals.A new event happened. I signed up for a one on one class and 4 days later get a call that the “system” already booked someone for my time slot and I could reschedule for another day..two weeks from then. The day before my cancelled spot, I was approached that there was a cancellation and we could do it then. Sorry, but I have responsibilities and couldn’t do it that day. The evening of my cancelled class, the trainer was not even there. Things happen but don’t lie to your customers.

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Good set up, but i have never been so frustrated with a gym. The space is overcrowded with people with no gym etiquette. People use multiple pieces of equipment at once and spend more time on their phones than using equipment with no reminders or emforcement. Granted, these are peak hours, but it's the only time available for me to visit. You can't really fix over crowding, but fix the issues among members. I'll be looking for another gym.When the crowd meter hits 2 bars, you will not be able to use free weights with a slight chance of using the cable equipment. Anything 3 bars is not worth going.

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I really enjoy the convenience of the Kent location, but I do wish it had the water rowing machine and the Total body fitness machine. I have to travel out of my way for those 2 items. Kate is a great trainer and good person all around. You can tell she enjoys what she does. Her classes have helped me a lot.

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Edited review, still 5 star, all new equipment, place smells clean and is well cared for.

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It's a Great experience. The staff is very friendly and helpful.

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Closes way too early. 9pm on Friday and 7pm Saturday and Sunday what a joke. The days that ought to be 24 hours should be Friday and Saturday. Counters does not work on all of their new machines.

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Kent OH has a very friendly 7am staff, a super nice manager (Terry), a clean atmosphere and new strength machines love it!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 1416 S Water St, Kent, OH 44240, United States .

The contact number is +1 330-474-7220

This service is listed under Gym .

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