Crunch Fitness - Lancaster

Great team at this location. This Gym had everything I needed when it came to workout equipment. Clean facility, bathroom and locker room.

I attempted to cancel my membership three times.The first time, I was told that their managers weren’t in, and only a manager can cancel my membership. Every other gym I’ve been to, you can cancel on your own, and do it without issue.The second time, I consulted the manager, Steve. He informed me that I couldn’t cancel my membership until the 26th of November, which is the date that I’d be billed for another month.The third time, I went in and insisted that he cancel the membership, but he refused. He printed out my agreement, which stated that a 30 day written notice was required to cancel. So, I won’t be able to cancel until then, and I have fears that management won’t be available, thereby giving them a workaround to my cancellation.In short, this is a gym that is like no other in that they basically hold your membership hostage, making cancelling a huge ordeal. This gym is unethical, and signing up was a mistake. Don’t sign up unless you’re absolutely alright with sticking with this gym for the long haul, because if you don’t want that, they will do whatever they can to force you to stay.

The gym is ok, nothing special. The staff in person is helpful, over the phone not so much. I would have given a 2 star but Reggie is amazing. He is my personal trainer. Reggie is 5 star!!!! Helpful, intelligent in his craft, answers …

I remember a few years ago the water fountain would give cold water. Since about a little over a year it started coming out warm in order to get you to buy their 4 dollar water bottles that are cold. On top of that they don’t even replace their filter look at the red light signifying the filter status being bad. Super lame of management to do this in order to boost their sales.

It’s a smaller but very convenient gym with friendly staff and members. it’s kept clean which is very nice. the manager steve was great and super helpful

I went to check out crunch fitness to start my workout . It was my first time here, and Steve was so nice and polite . He helped me out a lot . I'll definitely recommend this crunch fitness here at Lancaster .

This is a very nice location to choose to keep your workouts going with Steve being an incredible manager here ensuring people safety and quality is well kept here. Definitely the reason I stayed a member.

In my opinion this is the best gym in Lancaster, way better then 24 that’s down the street. It has all the machines you need to focus on each muscle group of your body, plenty of free weights, benches, squat racks, an area you can deadlift …

this is the absolute best gym that i’ve ever gone to. i’ve frequented pretty much every gym out in the AV, but this location takes the cake. The management and staff are amazing- always taking the time to learn your name and chat with you. The actual gym itself has every machine you’d need, tons of free weights, and fake turf! It’s always EXTRA clean in here because their janitorial staff work so so hard! If i could give 10 star, i would’ve already. Shout out Steve for always making me feel welcome and valued!

This place is very money hungry and will wrongfully charge you. I canceled my membership in August here and I still got charged a $50 fee despite the fact that I no longer use the gym here. Please be aware before you sign any agreements and decide to give them your bank information. I’m struggling as it is and I really did not have the $50 to spare that’s why I canceled it in the first place. They will use your account information and get money any way they can.