Crunch Fitness - Laredo

Satisfied customer. Happy with my 6 weeks result with personal trainer Marco Chapa. Who is very motivating, encouraging, and pushes me. Only by the hand of God I've lost 14 pounds so far.

Best gym I have been to in years! Lots of free weights, high end machines, studios for bikes and other classes, high intensity/cross fit section, ect. Plus tanning and massage beds. I’m a PF member because I travel a lot. If there was a crunch fitness gym even remotely close to me I’d switch immediately. They offer everything but a pool and it’s cheaper.

I very much regret coming to this gym. Incompetent lying staff. They purposely withheld information about account cancellation and when I went to cancel the fee was higher than I was told before signing. And woman at the counter said she had to credentials to cancel my account and was going to have a manager call me. Needles to say I never got a call. Won't be doing business there again.If I could rate then lower than 1 star I would.

I would give it ZERO stars if I could, equipment and facilities are fine, but their cancellation policies and practices are very shady and they'll keep charging you the monthly fee after cancellation if you don't keep an eye on your bank account, they'll also charge you the annual fee when cancelling even if you're not even remotely close to the membership anniversary, unlike Planet Fitness where they'll tell you exactly when to cancel to AVOID paying the annual fee. SHADY af.

The gym has improved in the 3 months I have been here, I would have to say the best experience I have had is with Marco chapa who is a amazing trainer. With him my endurance for running has improved dramatically and now I feel more confident in doing weith lifting in my own. He has shown me a lot of tricks to get around an old injury and has taught me a good boxing workout, which is a great stress relief. I would highly recommend training with Marco Chapa he will help you reach your goals.On a side note, I still wish the gym had more wipe down station.

Mario cadenas the owner Is a pompus Scumbag who treats you as if you don't know better even though you expressed the staff signed you up for the wrong plan and he said you still have to pay even when my payment wasnt due. He just does promotion and image for the business to make money. The restrooms are always dirty and the staff does not care they overcharge your account. Even the crunch system has notified me that late fees will be wavied and I still haven't used my last membership since the last time i spoke with him. This is the problem with laredo businesses.

AMAZING STAFF AND SERVICE!!! Been there since day one and have not stop going! Everybody treats me like fam and everyone is so friendly! Showers are great! Feels like a second home! I might as well live there!

Met with Tiffany on my free training session and I absolutely loved it. We finished a little faster than anticipated so we just added moreA little pricey for the training sessions at $65 a session.. I bet the gym gets half of that.

I like this gym. Probably one if the best I've been too, only thing I kind of hate is that in the showeres there's no shower caddys. Have to put my stuff on the ground. Other then that it's freaking awesome!! Oh and I hate people that use 2 machines at the same time. Pathetic.

Basically I need to exercise, I have to go to a Gym and this one started to look as a good option because it is new... Well... I love their child care, they are really nice with kids and really entertain them... If we are talking of service, the front desk isn't great but everyone else are amazing... I consider myself less than a beginner and the best option for me was to get a trainer, she had been amazing, other trainers generally are nice and only a few are horrible. I had been able to ask a trainer about an exercise and mostly they answer fast and nicely... just a few told me, "I have no time", "You need to get your trainer" or "ask someone else, I'm using this machine" (when literally they just have their stuff there but aren't using it, just holding it for their clients). Luckily I do have my trainer but not every time I show up I will have her there! I guess everywhere has to have bad people but mostly all are great! There more good experiences than bad ones... and if you wanna know about the hidro massage beds... OMG AMAZING!!!... Overall I do recommend you to go, it is way better if you aren't a beginner but if you are, you better get a trainer. If not, you literally are by yourself...