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Crandall Fitness Store in Las Cruces, NM, offers a wide range of high-quality exercise equipment suitable for home gyms and commercial setups. The store excels in customer service, providing knowledgeable and responsive support to ensure a smooth shopping experience. Customers rave about the durability and craftsmanship of their products, ranging from adjustable benches and dumbbells to sophisticated swing arms and bumper plates.

With a commitment to meeting customer needs, Crandall Fitness Store maintains a clean and organized facility, featuring a comprehensive showroom. Their products often compare favorably to, or even exceed, other well-known brands in quality. The store's ability to promptly resolve any shipping issues highlights their dedication to customer satisfaction.

Pros:

  • Excellent customer service
  • High-quality, durable equipment
  • Commercial-grade products
  • Quick and efficient shipping
  • Responsive to inquiries, even after-hours
  • Clean and organized facility
  • Great for both home and commercial gyms
  • Fair and competitive pricing
  • Personalized assistance and updates
  • Wide range of unique equipment

Cons:

  • Minor shipping damages reported occasionally
  • Some assembly required for larger equipment
  • Limited Sunday hours

Location / Contact

Rating Stats

5.0

out of 5.0

60 reviews
5.0
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4.0
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3.0
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2.0
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1.0

Reviews (60)

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We’re so glad we went with Crandall Fitness for our new garage gym. Shaun was so easy to work with and very dependable. The customer service was second to none, and the equipment we received is truly top of the line. Everything was executed smoothly from picking out the equipment to the installation itself. Highly recommend Shaun and Crandall Fitness for all your gym equipment needs!

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Great adjustable bench from a great company! The setup was ridiculously quick and easy and it was very well packaged upon arrival. Oh, and I hit a rep PR the first time I put it to the test! Can’t beat that! I also had an opportunity to speak with the owner of Crandall Fitness and he was very pleasant and friendly and I wouldn’t hesitate even in the slightest to order more equipment from CF.

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Top notch. I purchased an adjustable bench from them. The thing is a work of art and built like a tank! Shipping was quick and easy and it arrived a few days later. This thing will definitely be the centerpiece of my little home gym for years to come. I look forward to my next purchase from Crandall!As a side note, I had some small shipping damage on the back pad. Sent an email on a Friday afternoon and got a response almost immediate. Quick call with Shaun and he's getting me a whole new pad sent out. That's some amazing customer service!

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Excellent customer service. Excellent product. The staff were easily engaged on questions about the bench I was interested in, and personally updated me on the progress of the shipment along the way. The packaging for the bench was excellent and was delivered without any issues. This bench compares equally with other more well known brands, if not better due to customer service, quality and durability of the bench. I have personally recommend Crandall over multiple other brands due to my experience with buying this bench and my experience using it. Great people. Great product!

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Crandall Fitness. Hands down the best customer service! Shaun is a good dude! They make some high quality stuff! You won’t be disappointed in what you get. Id highly recommend. I had to order a t shirt to represent the last name and let me tell you this t shirt is the best quality t shirt I have ever worn. The fit is amazing. I love the athletic fit it has to it. Proudly represent and get the word out for this company. From one Crandall to another I thank you for allowing the fitness industry/community to have access to the highest quality equipment and accessories.

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Great costumer oriented company. Prompt communication and excellent products. Our selectorized lat pull/ low row is a sweet piece of equipment and made in the USA which is important to us. Will definitely do business with Crandall Fitness again!

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Had some minor damage (all cosmetic) from shipping with a couple curl bars I had ordered, but Crandall Fitness quickly emailed and messaged me as soon as he saw my review on their website. They are currently working with me to address the issue. Overall, I can personally say they truly care about their customers and offer excellent customer service! The curl bars I received were great had they not incurred damage in shipping. Only improvement or suggestion I would say would be to improve packaging to better mitigate these types of issues with shipping. Even something as simple as wrapping bars in bubble wrap before boxing up or dropping in a tube. That said, I have ordered from Rogue, Rep Fitness, Titan, and others and the risk of damage from shipping is a universal problem with strength equipment. Overall, strongly recommend Crandall Fitness and if you have issues with an order just contact them and they will take care of you.

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Was looking for a plate-loaded lat pulldown and I decided to go with Crandall Fitness' and couldn't be happier with my purchase. This thing is built like a tank, the feel and quality of it is just amazing. Got a pair of 30lb dumbbells too. The shipping was fast as I received my items within a week and a half after purchasing (shipped all the way to New Jersey). Customer service and communication was great and they reply really quickly to any questions you may have. Would definitely buy from them again!

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Outstanding customer service. I highly recommend them! I worked with Crandall fitness outfitting 3 different fire station gyms. Within 24 hours I was in contact with the owner. I’ve worked with and purchased from several companies before, their fitness equipment is top tier. And looks great! Again I recommend them and look forward to purchasing from them again!

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Crandall Fitness has a great selection for your home gym or commercial gym. They are super responsive and very transparent when it comes to selection and shipping, making sure you are completely satisfied with your order. If you are in the market for gym equipment I would highly recommend them. I live in Charlotte, NC and they are based in New Mexico and I got my order in less than a week.Check them out!!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 5.0-star.

This business has 60 reviews.

The address is: 140 W Picacho Ave Suite A, Las Cruces, NM 88005, United States .

The contact number is +1 575-323-4355

This service is listed under Exercise Equipment Store .

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