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Fitness One, located at 4655 Sonoma Ranch Blvd, Las Cruces, NM, offers a variety of fitness options including weight lifting, classes, a pool, basketball court, and childcare. With extensive hours, from 5 AM to 11 PM on weekdays, it caters to a wide range of schedules. The gym has gained praise for its range of equipment, large space, and additional amenities like sauna and steam rooms.

However, some members have expressed concerns regarding the facility's upkeep and staff responsiveness. Issues with broken equipment, cleanliness, and rising membership costs have been noted. Despite these drawbacks, many still find value in its comprehensive fitness offerings.

Pros:

  • Extensive hours from 5 AM to 11 PM on weekdays
  • Wide variety of equipment and stations
  • Indoor pool, basketball court, and childcare options
  • Offers fun classes with membership
  • Sauna and steam rooms available
  • Large space accommodating many people
  • Friendly and helpful staff
  • Regular renovations and equipment replacements
  • Clean facility

Cons:

  • Rising membership costs without warnings
  • Staff neglects facility maintenance
  • Cleanliness issues in showers and other areas

Location / Contact

Rating Stats

4.3

out of 5.0

3 reviews
5.0
2 reviews
4.0
1 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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This a great gym. Having a hot is nice. Except today is was dirty. Gross

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Great Gym, however, there are no special perks for being a member and it is expensive compared to other gyms.

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Amazing and gorgeous club. It has a wall to climb!!! It's absolutely worth EVERY penny.

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Gym too expensive not worth the price. Once your contract expires they increase your price and continue to do it with no warning. My membership was at $113.43 in May, then it went to $129.66 and went up to $140.48 in July of 2023. The manager could not give me a clear explanation. All she did was got offended, and did not know how to handle an upset customer complaint. The staff like to talk to each other alot so expect to wait when your at the front desk. Their conversation is more important then the customer waiting to be helped. Sometimes there is no one at the front desk to assist at all. Also, some machines are broken or dont work properly. The pool and baskeball court have limited hours. They are not open 24 hours just the gym. The basketball court gets used non stop with the same players at time. They hog up the courts. I do not recommend this gym not worth it especially for the price they charge. I will report them to the BBB.

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Pros: the childcare room, the pool, classes, the basketball court, sauna and steam rooms.Cons: the gym is neglected. The weights have seen better days, equipment is out of order, and the gym employees do not walk through the gym at all to help keep the place organized, and clean. They congregate to chat up some regulars, and ignore the maintenance of the gym. While I believe part of the problem is the clientele not caring about the equipment, I do believe if the staff made regular walk throughs, and helped keep it organized, the issues wouldn’t be as severe. Previous employees did care about keeping the place in order; but things have really gone downhill in the last year and a half. Trying to address issues with the staff falls on deaf ears. I mentioned seeing bugs crawling in the showers, and the employee I spoke to said: “ewww,” laughed it off, and said it’s the janitorial staff’s problem.

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Very clean facility with a lot of options for every type of lifter. I’ve been going to this facility since high school and I can definitely say that through the years the owners/staff used to care more about keeping the facility in check. The weights will often be out of order nowadays. Machines with holes in them/electrical issues. The front door that should lock to keep it safe doesn’t work etc. But…still would recommend the facility. Basketball court plus weights is hard to beat. They offer classes with the membership that look fun. Overall still a great gym.

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I love this gym. It's big enough to accommodate lots of ppl without feeling like it's cramped. The indoor pool is amazing and the steam room is a bonus.

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I'm a quite senior citizen, Silver Sneakers person. I find Fitness One great. Very well run. Friendly, competent, and helpful staff. Excellent variety and quantity of machines & stations. The awesome jocks get along fine sharing with the low level people like myself

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This place is awesome and worth the price considering the renovations and maintenance that they do. They’re annually replacing equipment. I’ve seen some people from my work and high school there and I’ve been inspired to continue working out because of it. I’ve been going to this gym on and off since high school.When I first signed up I got free access to the aqua massage, a free t shirt, and if I recall correctly a personal trainer. Shoutouts to the Fitness One and the staff member that gave me those things!

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This Gym seems amazing from the outside in. However after being a member for the past year you realize that things are not always as they seem. The cleanliness keeps escalating in a negative direction. The staff is always just hanging out at the front desk their focus is definitely not customer service. Possibly the focus is only in customer enrollment? There’s a leak at the entrance of the men’s locker room that has been there for months since the spring. It has gradually got worse and it doesn’t seem that they had plans to fix it. I think they’re waiting for a lawsuit of someone to slip and fall . The showers are so disgusting I’m surprised the health department has not shut them down. What amazes me that less expensive gyms take better care of their facilities and their clients. I think after one year of giving them my business has been more than enough and I’m ready to pursue a different direction. This shows that not everything that shines is gold and not everything that’s gold is worthy. Just because you have mats on the floor does not mean that you do not clean and disinfect and when there is even small fruit flies attacking you while you’re trying to shower you then realize is it worth paying what I’m being charged. It’s surprises me that more people are not speaking up and saying anything about it. The only thing that has kept me there for so long has been the pool but I’m starting to question even the cleanliness of that. There’s a lot of equipment that is not working. That is understandable as I realize that in this time to get parts to fix these machines is not easy or fast. However to not fix what you can control is very disappointing.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 10 reviews.

The address is: 4655 Sonoma Ranch Blvd, Las Cruces, NM 88011, United States .

The contact number is +1 575-524-2447

This service is listed under Physical Fitness Program .

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