Planet Fitness

Alisha, Thank you so much for helping me locate my airpod which dropped into the stair stepper machine as I was cleaning it. You were so personable and very willing to help me and I am so appreciative. Thank you, Alisha. GREAT CUSTOMER SERVICE!

Moved and hadn’t been to this location in 4+ months. Called to cancel my membership, they said I had to go into Planet Fitness or write a letter. I went into the gym near my new home to cancel, they said I had to go to the gym I signed up at, this one in Longmont. Finally was able to drive to this location and cancelled. 4 days later I was charged another month… apparently I cancelled after the “courtesy period” so I was charged an additional month.While I was actually using this gym, there was frequently no soap in any of the dispensers and no paper towels. That means people with dirty, wet hands are strolling back to the floor and using equipment. This was fairly routine, I was surprised when I did see the paper towels stocked. Also, this would be on a weekend morning, not 3am on a Thursday.This is really a bottom of the barrel location. Pretty sure the other Longmont gym is owned by the same person. I gladly will refrain from another PF membership in the future.EDIT: I’m thrilled to see you’ve decided to stay committed to your written agreement’s cancellation “courtesy notice”. Perhaps the same dedication to clean facilities and availability of soap in the bathroom would result in a healthier community. But at least we see where you priorities are. Please use my $23 donation to stock some paper towels in the bathrooms for your members to use.Love, Ross

yesterday my interaction with Brittany completely changed my opinion of this location. She is definitely one of the nicest people I’ve had the pleasure of meeting in a service profession. Her kindness and compassion really made all the difference. Thank you again Brittany!

I really like planet fitness. You never have to wait for cardio machines and there are plenty of options for weight lifting. My issue is with trying to close my membership. I no longer live in the vicinity of a planet fitness and they don't let you cancel your membership over the phone. So I've basically been paying for the past year because I can't get there to cancel in person. From what I understand you can write a letter to the gym to cancel, but I haven't tried that either. Otherwise, great gym.

Clean, good equipment, polite staff. I used the showers when going to an appt instead of heading home after workout, it was clean and a nice area. Sometimes machines aren't working, but I suppose that happens. They usually fix it within a few days. Overall I like it.

This planet fitness is smaller but machines are well kept and has a friendly vibe all around. I only gave 4 stars because the woman’s locker shower changing rooms doors have weird key locks that inadvertently stay locked when you close them.Consequently, they are always locked. :( I have mentioned several times to front desk. You need to ask to have them unlocked. Super annoying. :(

Beautiful gym.... Cheap location.All soap dispensers ripped out of showers.Soap doesn't work in bathrooms.Handicap shower head removed from shower.NO HOT WATER.

Great facility. Great staff. Great prices. Britney is awesome!

Just another episode of “Rate That Planet Fitness.” Hosted by none other than yours’ truly! :) NGL, when we pulled up to this location, we were a bit worried. The plaza setting DOES NOT match the interior. The exact opposite might we add.What a beautiful facility with TONS of machines. We mean TONS! The design of this location is upscale and modern and the cleanliness matches. The workout area as well as the bathrooms are SUPER clean. Staff were all friendly as well.What we really loved were the showers here. Especially the men’s room. Having a place to get undressed in private and walk right into your shower is spot on. Very spacious locker rooms and several stalls and urinals were also refreshing to see.A fantastic location for sure! We will be using this for our 3 day local stay!

Got harassed by a gym member since I asked him to wear his mask. Now I come back after 2 months, 8 AM on Wed the 7th, and your dude at the register had no mask and stumbled to quickly don it when he saw me come in.