CHRISTUS Good Shepherd Institute for Healthy Living Fitness and Aquatics Center in Longview, TX, is a wellness center known for its friendly staff and variety of amenities. The facility offers indoor pools, childcare, physical therapy, and diverse workout equipment suitable for all age groups. While it is celebrated for its cleanliness and supportive community, some members have noted a decline in available amenities and issues with the billing department.

Despite some concerns, loyal members appreciate the high-quality service, knowledgeable therapists, and wide range of fitness classes. The center promises a welcoming atmosphere, although improvements in maintenance and clearer communication are needed to maintain its reputation.

Pros:

  • Friendly and knowledgeable staff
  • Indoor pools and amenities
  • Diverse fitness classes
  • Clean facilities
  • Supportive community
  • Indoor track available
  • Adequate parking lot lighting
  • Complimentary towels
  • Childcare services
  • Rehabilitation and therapy services

Cons:

  • Decline in available amenities
  • Issues with the billing department
  • Expensive membership fees

Location / Contact

Rating Stats

4.5

out of 5.0

6 reviews
5.0
2 reviews
4.0
4 reviews
3.0
12 reviews
2.0
86 reviews
1.0

Reviews (110)

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Fond memories, but they stripped many of the amenities away. Near as I know the hot tubs are gone, the saunas are gone, half the work out areas are gone. But the price remains the same? I'm not sure how they justify it.

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I walked in… felt like a library, I get no super loud music being played but no music at all?!? Hear your own blood pumping just really killed the mood. No suana or basketball court… really dampens the whole work out pumped mood. 0/10 for me. Rather go to PLANET FITNESS… that’s saying something for Longview.

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This facility was at it's prime before the sale / transition.Basketball court, gone.Sauna and steam room, gone.What's a gym without music? It's awkward and completely quiet throughout the entire place. A gym member using a stationary bike was the loudest thing in the entire building, the environment is equal to a library or a retirement center, to give credit - when walking around the indoor track - you'll hear a very faint radio playing inconsistently throughout.Locker rooms are trashed. Paint / walls are peeling off. Doors of some of the lockers just completely broken or doors are hanging on by a singular hinge.They have a bin for used towels -but no towels.No guidance on where the pool is; just printing a piece of paper smaller than a phone stating the pool hours does the trick, right?You'd think a large and spacious property wouldn't cut corners / budget cost on such services? I've seen local gyms with more invested.Longview HAD something to be compared to a LifeTime Fitness, that's no longer the case.Don't bother trying to find out pricing on their own website, the site just states a "range" of pricing. If you want to know what actual "packages" on pricing, you have to call, super convenient.

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Great water aerobics classThat was 5 years ago - it's been awhile since I have been to the aquatics area. OMG, it is filthy!!! Black mold at the edges of the pool, tiles are so filthy even the overabundance of chlorine won't cut it. Paper falling off the walls, no AC, pump in Cool down tub is broke down again! It is truly a health hazard 🤢🤢🤢

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Kind of disappointed. The website says 24hr fitness everyday, but when I went up there to use the fitness center the doors were locked, and I tried calling and nobody answered the phone. Kind of defeats the purpose of 24hrs.

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Everything is good but it would be a so much better place if they had a basketball court so athletes wouldn’t have to go somewhere else after their done here

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Still the best gym in Longview. If the world gets better I hope a Sauna happens again. I’m excited to see what’s going to evolve soon in the new post covid Christus Institute world.

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Rhonda H. IS OUTSTANDING. VERY CONCIOUS, AND POLITE. KEEP HER ON THE PAYROLL CAUSE YOU AIN'T GONNA FIND A REPLACEMENT WITH HER SHOE SIZE VERY EASY. Billing dept. Could use a lot of help. They have not figured out how to bill VA???

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Great gym! I went for water aerobics but unfortunately,y health was not great. I still can't get back in thr pool, but I am SO THANKFUL there is an indoor track! I'll be up there this week to restart my membership!

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Beautiful gym, lots of amenities like a hot tub, ice bath, two pools, etc. although from what I understand they got rid of a lot of things that used to be here like the sauna. I like that everything is very clean.I don’t understand why Fox News has to be played throughout the facility though, but I guess it’s what the locals like to watch.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 3133 Good Shepherd Way, Longview, TX 75605, United States .

The contact number is +1 903-323-6500

This service is listed under Wellness Center .

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