Best Fitness Lowell offers a well-equipped and clean environment for individuals seeking to achieve their fitness goals. Located in the Meadow Brook Center, this gym is known for its friendly and attentive staff who consistently provide great customer service, with special mentions for employees like Michelle and Stephen. Patrons appreciate the professional trainers, variety of machines, and supportive community. Open from early morning till late evening on most days, it caters well to varied schedules.
However, some users have reported issues with membership cancellations and billing practices. Additionally, concerns were raised about cleanliness and safety in certain areas of the facility. Despite these concerns, many are satisfied with the gym's overall atmosphere and services.
Pros:
- Friendly and supportive staff
- Professional trainers available
- Variety of machines and equipment
- Clean and well-maintained facility
- Supportive and positive community
- Extended hours for convenience
- Good customer service
- Recent renovations to the facility
- Sanitary measures in place for safety
- Wide range of fitness services and training options
Cons:
- Issues with membership cancellations and billing
- Concerns about safety and cleanliness in some areas
- Reports of overcrowding and worn-out equipment
Location / Contact
- Address: 199 Plain St Unit 9, Lowell, MA 01852, United States
- Phone:+1 978-452-1900
- Website:bestfitnessgyms.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 199 Plain St Unit 9, Lowell, MA 01852, United States .
The contact number is +1 978-452-1900
This service is listed under Gym .
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felix ramos
1 year ago
Jonathan and Sara appreciate you guys for a free day workout !!!
Kay Bee
1 year ago
There is always a male worker inside the woman’s locker room. He is always taking out the trash which is never full. Women and children were showering every single time.Edit: I have been scared to notify staff after witnessing the incident where the nice young lady got escorted by police for reporting a similar situation. The male manager lied about being "corporate" to intimidate her. The officer was not listening to her claim of events, only siding with the manager. There were other witnesses, but we didn't want to get escorted out by police as well. I have since been working out elsewhere.
Crab Cakes
1 year ago
A lot of pervs and thugs at this location. Not very safe. Limit your training if you decide to workout here. Always smells like pot.
Colleen Peters
1 year ago
The workers are so friendly and are willing to help you out no matter what! the people there too are super nice and it seems like a good community to be around. the equipment is really nice and easy to find too! I had such a great time my first workout and cant wait to go back
Giovanna Oliveira
1 year ago
Great Gym! Had everything i needed for a full body work out from weights to machines! The team was super attentive to my needs and is super supportive.
Emily Taber-Moore
1 year ago
We were visiting from out of town and had a great experience. This location is newly renovated with a variety of equipment and plenty of cardio machines. We will definitely be back!
Dee Nimoh
1 year ago
Definitely wasn’t the place for me! 😒.apparently you can’t cancel your membership when you are out of state… I was having issues with something personal so I couldn’t afford to work…I called in while in new York to have it canceled and prioritize the issue I had at hand and the lady who picked up told me how much I’d have to pay to cancel ,so when I said okay, she said I had to be there physically 🤦🏽♀️Tried explaining I can’t make it but 🤷🏽♀️genuinely I couldn’t keep up with payments as I took care of my problem.. fast forward I’m in collection 😒 But that’s just life not everything’s meant to work in your favor!No hard feelings I just wouldn’t recommend it on my end. ✌️
Felix Baez
1 year ago
Managers is thorough gym is clean amazing employees always smiling and very polite
jdmstu12
1 year ago
Great place to workout! New equipment has made training much easier with all the additions.
Percy Williams
1 year ago
Management and the employees provide excellent service! Gym was recently renovated and always clean