Best Fitness Lowell offers a well-equipped and clean environment for individuals seeking to achieve their fitness goals. Located in the Meadow Brook Center, this gym is known for its friendly and attentive staff who consistently provide great customer service, with special mentions for employees like Michelle and Stephen. Patrons appreciate the professional trainers, variety of machines, and supportive community. Open from early morning till late evening on most days, it caters well to varied schedules.
However, some users have reported issues with membership cancellations and billing practices. Additionally, concerns were raised about cleanliness and safety in certain areas of the facility. Despite these concerns, many are satisfied with the gym's overall atmosphere and services.
Pros:
- Friendly and supportive staff
- Professional trainers available
- Variety of machines and equipment
- Clean and well-maintained facility
- Supportive and positive community
- Extended hours for convenience
- Good customer service
- Recent renovations to the facility
- Sanitary measures in place for safety
- Wide range of fitness services and training options
Cons:
- Issues with membership cancellations and billing
- Concerns about safety and cleanliness in some areas
- Reports of overcrowding and worn-out equipment
Location / Contact
- Address: 199 Plain St Unit 9, Lowell, MA 01852, United States
- Phone:+1 978-452-1900
- Website:bestfitnessgyms.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 199 Plain St Unit 9, Lowell, MA 01852, United States .
The contact number is +1 978-452-1900
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Jose Velazquez
1 year ago
Best staff ever , I recommend this gym to everyone . They motivate and greet everyone !! Especially Jonathan Sara and Michelle!! Best gym ever!!!
Nikita Fourie
1 year ago
Best gym I’ve been to since being in the US! Friendly staff and members! Very supportive and helpful people
virak bou
1 year ago
Really a great gym to go to. Not much people go so u got alot of equipment to use. The training manger is so friendly that he can help u out with almost everything. All the staff is nice ND respectful.
Syed Shah
1 year ago
I joined best fitness gym because I lived right around the corner best fitness lowell ma. But, I was moving to whole new city far like 19 miles or so.They said I would have provide lease agree for proof of move. I send them an email with legible proof.They didn't respond to my email but told me that my membership was cancelled and I won't be charged any more at their local gym by their manager.But after 5 months later I saw a fee being charged on my bank account from them, then again I requested cancelation by physically going at their local gym.They said again it is canceled and taken care of I don't have to worry about anything. Then the next month in March I was charged again.So I went again to request for cancelation, they told me to call ABC financial.. they said they will cancel it but I will have to pay $140. So I already went ahead and paid all of that so let's see if it's canceled or not. I hate these liars. I will never recommend their services on my worse enemies.1 star is minimum but I gave them negative 5 in my heart. I feel heart broken. I health gotten worse after joining this gym. I would recommend everyone to avoid going to gyms like these and find better fitness solutions that works for you. If you are not looking to get a heart attack for injust payments and 0 service. And no refund for services you didn't receive and payments for deceptions. :(
Han Truong
2 years ago
Michelle is awesome, also keeping the gym nice and clean. i have a pt here for about an year with Mike and he is amazing!!!! love this gym! i definitely recommend it!!!
Brandon Petersen
2 years ago
I moved out of state and I stopped paying them for a month or two. I get a phone call from a collection agency stating that I now owe $580 for a month-to-month plan that the gentleman said I could cancel whenever, they absolutely will rip you off and put you into collections!!!
Jay Harihar
2 years ago
I work out here many times each week and the staff does a great job maintaining the facility. Never any issues with equipment. The trainers are very knowledgeable!
Chris MacBlane
2 years ago
I have been coming here for about a year. Staff is super friendly and if you choose personal training, the trainers are with you and make sure you understand the movements before going to the next exercise. If you have a question they will do their best to get you an answer..
Lauren
2 years ago
All the trainers are wonderful, the gym is very clean and they have so much equipment it never feels overcrowded! I’m so happy I joined Best Fitness in Lowell!
Elizabeth Torres
2 years ago
Well When i came to best fitness on Janiary 2019 Frist day They Treat me with a lot of respect best fitness became my home and help me get my self steam up all co worker staff and trainer are great people. who ever want to lose weight please come to my home BestFitness. the girls from best fitness they are welccome to help when you come to help get your goal to complish ur goal