TexStar Athletics in Lubbock, TX, is a premier gym known for its friendly and professional environment. Offering a variety of classes including gymnastics, dance, and cheer, TexStar caters to all levels and ages. The dedicated coaches provide individual attention, ensuring each child's growth and success. Parents appreciate the supportive and encouraging atmosphere, where athletes can thrive. However, some concerns have been raised about billing practices and class organization. Overall, TexStar remains a top choice for many families due to its positive environment and experienced staff.
Pros:
- Experienced and supportive coaches
- Positive and encouraging atmosphere
- Small class sizes for individualized attention
- Variety of classes available
- Good facilities and clean environment
- Kids build confidence and skills
- Friendly and welcoming staff and coaches
- Great value for money
- Kids love attending and look forward to classes
- Innovative and fun practices like ringing a bell for new tricks
Cons:
- Billing issues reported by some parents
- Occasional organizational issues with class timing and locations
- Some concerns about responsiveness of communication and follow-up
Location / Contact
- Address: & Chicago, 5505 132nd St #132nd, Lubbock, TX 79424, United States
- Phone:+1 806-577-7648
- Email:[email protected]
- Website:texstarlubbock.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: & Chicago, 5505 132nd St #132nd, Lubbock, TX 79424, United States .
The contact number is +1 806-577-7648
This service is listed under Gym .
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Chelsea Click
1 year ago
4 years wasted. Such a joke. All I cared about is that my kid was cared about. They got her hopes up, sent emails that were a "mistake" and then when she went to the practice that she was told BY EMAIL, that she made, she was left to be by herself and then told by the owner, Dawn, that she should go back to Pre -Team. She left our daughter by herself for 2 hours that night without a spot to "belong" to, she felt left out, she felt humiliated. This absolutely unacceptable!!! She should have called us to pick her up at the very least! But, instead, she left her alone to be confused and incredibly upset. This place is a money pit. They don't care a bit about your child. Unless they're going to be in the Olympics- then maybe they care. Otherwise, they'll be left to get their hopes up, be devastated, confused, upset and traumatized. Our daughters dreams were crushed bc of this place. They'll fool you for a few years - but then they'll do the same thing they did to us. We were warned as well- but we gave them a chance. Horrible company. Too many family members running the place- nobody knows what is what. They all answer each other's emails and can't keep up with 2 plus 2.We tried to have a cordial meeting with her to work this out, but all she had was excuses instead of owning what had just happened. Customer is never right at this place~ read previous reviews and you can see this for yourself. Defensive and prideful owners and managers. So glad we got out when we did.
Jenn T
1 year ago
Texstar has a great summer camp program
A L. Howland
1 year ago
We love lessons with Tanner!
John Everhart
1 year ago
always frozen never fresh
2 years ago
We've been taking our now 6 year old daughter here for over two years. The coaches have always been very kind and respectful. Front desk staff has always answered my questions promptly and professionally. We enjoy going to the new restaurant and having a brownie and a drink and watching my daughters class. My daughter loves her TexStar days.
Suzanne Franco
2 years ago
I have had MULTIPLE issues with them charging me for classes we didn’t sign up for. I have had to call so many times to request a refund. It’s a wonder how many other athletes that are getting charged for classes they didn’t sign up for!
Attebury Kids (Chane Jolene)
2 years ago
I go there and it is amazing and fun
Misty Tello
2 years ago
Chelsea Brady
2 years ago
Deceptive business practices. Should be turned in to the authorities. Terrible staff communication.
Rhonda Cox
2 years ago
Great gym! Skill classes are excellent for every gymnast. Groups are small enough for individual attention. Staff take great measures to make sure every aspect runs smoothly. All are very compassionate and positive!