TexStar Athletics in Lubbock, TX, is a premier gym known for its friendly and professional environment. Offering a variety of classes including gymnastics, dance, and cheer, TexStar caters to all levels and ages. The dedicated coaches provide individual attention, ensuring each child's growth and success. Parents appreciate the supportive and encouraging atmosphere, where athletes can thrive. However, some concerns have been raised about billing practices and class organization. Overall, TexStar remains a top choice for many families due to its positive environment and experienced staff.
Pros:
- Experienced and supportive coaches
- Positive and encouraging atmosphere
- Small class sizes for individualized attention
- Variety of classes available
- Good facilities and clean environment
- Kids build confidence and skills
- Friendly and welcoming staff and coaches
- Great value for money
- Kids love attending and look forward to classes
- Innovative and fun practices like ringing a bell for new tricks
Cons:
- Billing issues reported by some parents
- Occasional organizational issues with class timing and locations
- Some concerns about responsiveness of communication and follow-up
Location / Contact
- Address: & Chicago, 5505 132nd St #132nd, Lubbock, TX 79424, United States
- Phone:+1 806-577-7648
- Email:[email protected]
- Website:texstarlubbock.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: & Chicago, 5505 132nd St #132nd, Lubbock, TX 79424, United States .
The contact number is +1 806-577-7648
This service is listed under Gym .
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Indy F
3 years ago
although ive only dealt with them on a proffesional level. i see they way they treat their students and can tell they are truly dedicated to their craft. kids all seem to love it there, and everyone is always super nice and helpful.
Mackenzie Valdez
3 years ago
Tonight was my first time going to Tex Star and let me tell you, I loved it!! I went in being very nervous and scared about what people thought but at the end, I felt like I was at home. They will work your butt off though haha!! It's well worth it and I definitely plan on coming back.
Gema Estrada
3 years ago
We had a great experience when my daughter was in their spring classes. We joined to help her gain more confidence and she loved it. We then joined the summer classes and it was completely unorganized and unprofessional. I was told my daughter was In one room and when I would come she would be in another. Several other parents shared their frustration over the same thing. Then my daughter had an incident where she was completely ignored while she cried and was hurt. I did message Tessa to tell her about the incident where she did take several days to message me back just to tell me that my daughter’s coach had a different story and that my daughter has cried at every class (which I wasn’t made aware of until the email) and that I could have a refund for the last class. I did respond frustratingly and that I’d be ok with just the refund of the last week of class even though my daughter ended up missing several. That was a week ago and I’m still waiting for the refund for even a response from her.UPDATE:per owner’s response at the bottom, it was not a time sensitive matter to her. I was not aware but as a concerned parent with an injured child it was time sensitive to me. You did communicate that to me through email A WEEK AND A HALF LATER after my initial email coming to you with the situation. And I didn’t expect you to lie on your response, since the initial incident I have never contacted any of your staff in an angry manner and have only spoke to you I did not expect you to lie to me on this post simply because I made a review you didn’t like. I will not deny you apologized and offered the refund because you did and I said okay that’ll work but it has been a week since that and I haven’t received an update or something saying my refund was sent which was when I made this review and only then did I get an email back. I never treated your coaches badly either but when my daughter kept being moved rooms I did ask for explanation but I like several other parents there were frustrated and confused and that’s the only time i have ever even been close to angry with any coach. Please do not lie to make you response look better and discredit me because I was completely honest
Sarah Whitson
3 years ago
My kids love it here! The coaches are also very patient with my 4 year old who has lots of energy! My two oldest girls are already learning so much and we haven’t been there long! Great prices for families!
Danielle Patterson
3 years ago
Dawn, Tessa, and David are phenomenal. We are starting our 3rd year at TexStar & wish we were here the entire time we did tumbling. They really care about the kids, their growth, and the team! My daughter has so much confidence now that even though she hasn’t gotten some things yet, she knows she can because the coaches will help her. Great gym!
Ashlyn Edwards
4 years ago
Paris 09
4 years ago
Amanda Vigil
4 years ago
Beautiful gym!
Brooke Dora
4 years ago
We love this gym!
Lupe Chapa
4 years ago
Great place, wonderful coaches. Love the atmosphere here.