TruFit Athletic Clubs - 82nd St, located at 5105 82nd St, Lubbock, TX 79424, offers a comprehensive fitness experience. This gym boasts a spacious and well-maintained facility with a wide range of cardio machines, weightlifting equipment, and a variety of fitness classes. Members appreciate the friendly and informative staff, dedicated childcare services, and the women-only workout area, which enhances comfort for all. Many reviews highlight the cleanliness and vibrant atmosphere of the gym, making it a popular choice for locals.
However, there are concerns about billing issues, with some members reporting unexpected charges and difficulties in canceling memberships. Additionally, there have been complaints regarding the air conditioning and cleanliness of the facility. Despite these drawbacks, TruFit maintains a high rating for its excellent customer service and supportive environment.
Pros:
- Friendly and helpful staff.
- Wide range of fitness equipment.
- Spacious and clean facility.
- Women-only workout area.
- Dedicated childcare services.
- Variety of fitness classes.
- Excellent customer service.
- Positive, supportive atmosphere.
- Year-round pool available.
- Personal trainers with high ratings.
Cons:
- Issues with billing and unexpected charges.
- Complaints about the air conditioning.
- Concerns about facility cleanliness.
Location / Contact
- Address: 5105 82nd St, Lubbock, TX 79424, United States
- Phone:+1 806-687-8000
- Website:trufitathleticclubs.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 5105 82nd St, Lubbock, TX 79424, United States .
The contact number is +1 806-687-8000
This service is listed under Gym .
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Kambri Flake
1 year ago
soul offers great service and he was really kind and helped me get my membership ready! Great service for sure!
manee
1 year ago
Started going recently and its been great, soul is very friendly, helpful, and cool! Great place to workout lots of great equipment highly recommend!
Madison West
1 year ago
A comfortable environment suitable for all athletes with a kind staff who cares and keeps up with the people who come in. A great example of this would be Soul, he is always so nice to me everyday I come in.
Brendan Reed
1 year ago
Chris, Armani, and Soul show the best customer service and always have such a good vibe whenever we come to workout. Huge shout out to them!! 🫡 …
destiny rodriguez
1 year ago
soul is a great front desk worker he always welcome us in and tells us to have a great work out and he always say thank you come again when we leave. makes sure our workout is going great.
Sadei Johnson
1 year ago
Although I have a membership to all the gyms 82nd is by far my favorite and cleanest!! Eternity is always the most welcoming and kindest person!!
Eleanor Jessica Seeton
1 year ago
Adrian helped me in an easy process and because of that. I kept my membership. Thank you! Chris is pretty awesome too!
Rita Gutierrez
1 year ago
Soul is a friendly front desk person. He’s very helpful and an awesome person! I like the atmosphere and equipment, the facility is very sanitary and clean!
Tori Robinson
1 year ago
I LOVE this location. Always clean. Always friendly staff & there’s always a free machine somewhere! Join TruFit, you won’t regret it :)
alfonso calderon
1 year ago
If I could give 0 stars I would. This place is fraudulent. This place double charged my bank from both savings and checkings on the same date with same amount. And the fact I never gave them my saving account nor authorized it to be charged is another terrible thing about this company. This is the 2nd time they have charged my savings. I never give my saving account numberr to any company. It's savings for a reason. And when I confronted the company they made excuses that they only see 1 charge even AFTER I had sent proof. Then they decided they won't cancel my membership because I owe $95... from what???? Not only do they want to steal $80 from my bank now they want an unknown charge of $95. I'll be looking into filing a suit. Just beware people of your bank account both checking and saving to make sure they not trying to pickpocket you.