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Superior Athletic Club, located in Medford, OR, offers a comprehensive range of fitness services and amenities, including an Olympic-size saltwater pool, a variety of classes, and childcare services. The club is consistently praised for its friendly and knowledgeable staff, who strive to create a welcoming and supportive environment for members of all fitness levels. Open seven days a week, Superior Athletic Club provides convenient hours for everyone.

However, some members have expressed concerns regarding the gym's billing practices and the outdated equipment in certain areas. Despite these issues, the club remains a popular choice for locals seeking a spacious and well-equipped facility.

Pros:

  • Friendly and knowledgeable staff.
  • Wide variety of equipment and classes.
  • Olympic-size saltwater pool.
  • Childcare services available.
  • Convenient operating hours.
  • Clean and well-maintained facility.
  • Supportive and welcoming environment.
  • No cameras or recording allowed, ensuring privacy.
  • Numerous positive reviews on trainers and classes.

Cons:

  • Issues with billing and customer service.
  • Some outdated equipment.
  • High membership fees.

Location / Contact

Rating Stats

4.4

out of 5.0

12 reviews
5.0
6 reviews
4.0
3 reviews
3.0
12 reviews
2.0
77 reviews
1.0

Reviews (110)

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Great place to workout, swim, and exercise! They have great staff and a overall great facility. They also have a great swim team. would recommend 100%

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Read UPDATE following this post.Horrendous accounting/billing dept!! I have never experienced incompetence to this degree. They loose payments in their system and then send you bills that include what you already have payed. You Can Not reach the accounting dept. They NEVER answer calls, they are NEVER available when you call. The front desk know of the issue and try to transfer over to accounting asap because they can not answer any questions due to the extremely poor record keeping. I signed up this year (2021) in July, they have NO record of that, only when I signed up in 2017. They also have NO record of my initial sign up payment. You can not trust going in, in person to make payments or settle anything with the front desk. I've had to bring in my bank statement to show my payments, feel like it's been resolved, and the accounting dept. still try's to charge me?This used to be a Great gym.UPDATE: A New Operations manager was hired in December by the name of Joe. After reading my review and looking into the matter he did find that there was a problem with their accounting software in my case. Staff in the billing dept. was minimal and my problem (stated above) persisted longer than it should have. Joe has since hired a full time Customer Accounts Representative and is going through the proper measures to ensure that no other members are or will have the same experience that I did. My faith has been restored in this gym, and now with a competent, go getter, get the job done manager to oversee the way the gym is operating I have faith it will only improve from this point forward.

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Great gym with friendly staff. Lots of options of equipment so I rarely have to change my routine because other people are on the one I need to use.

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The machines and layout of the gym is amazing. The employees are also very nice and will help you with everything. Overall, I really like this gym.

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Great gym! I wish they would go back to their normal hours of 10 or 11 on weekdays. They have a sauna, hot tub, classes, a pool and a lot of really good equipment! 4 stars because of the hours other than that it's great!

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Excellent gym, often busy in the afternoons, but never what I’d consider to be crowded. Everyone, staff and patrons, all pretty pleasant. Good selection of machines and the free weights are in a good sized open space.

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Superior Fitness is a great place to work out. They have good facilities there, plenty of cleaning products to keep everything wiped down.And the employees are nice and helpful also.Lots of machines for aerobics and weightlifting.Definitely a good place to go get your exercise on!

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Gym is incredible, consistently friendly staff every time I go in. Lots of new and classic equipment, easy to use and understand, other members are also friendly and everyone is always willing to help if you need anything. Whether you’re looking for some solo work, personal trainers, or group fitness programs you can find them all in one place and that’d be superior. Recently started working with a personal trainer and it’s totally enhanced the way I think about training and working out. For anyone looking to be the hero of their own life

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Great staff and a great facility

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Awesome gym... everything you need

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 727 Cardley Ave, Medford, OR 97504, United States .

The contact number is +1 541-779-7529

This service is listed under Fitness Center .

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