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Superior Athletic Club, located in Medford, OR, offers a comprehensive range of fitness services and amenities, including an Olympic-size saltwater pool, a variety of classes, and childcare services. The club is consistently praised for its friendly and knowledgeable staff, who strive to create a welcoming and supportive environment for members of all fitness levels. Open seven days a week, Superior Athletic Club provides convenient hours for everyone.

However, some members have expressed concerns regarding the gym's billing practices and the outdated equipment in certain areas. Despite these issues, the club remains a popular choice for locals seeking a spacious and well-equipped facility.

Pros:

  • Friendly and knowledgeable staff.
  • Wide variety of equipment and classes.
  • Olympic-size saltwater pool.
  • Childcare services available.
  • Convenient operating hours.
  • Clean and well-maintained facility.
  • Supportive and welcoming environment.
  • No cameras or recording allowed, ensuring privacy.
  • Numerous positive reviews on trainers and classes.

Cons:

  • Issues with billing and customer service.
  • Some outdated equipment.
  • High membership fees.

Location / Contact

Rating Stats

4.4

out of 5.0

12 reviews
5.0
6 reviews
4.0
3 reviews
3.0
12 reviews
2.0
77 reviews
1.0

Reviews (110)

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Love the atmosphere and staff! During my pregnancy they were so great about answering my questions and making sure I stayed within my limits!! Thank you!

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If I could give them 0 stars I certainly would! How do you chrge someone late fees when monthly dues are taken out of paycheck? Their answer: we have a once a year charge of $25.00 for something...and now they want to take out penalties for the $25 not being paid! P!&& off! You've got enough of my money already!

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Superior Athletic Club has become a family to me and many friends. It is my happy place, and they have it all. Any classes you can imagine, three locations, pool, hot tub and Sauna!!!

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Horrendous customer service. I can’t believe people pay to go here. Was wearing my mask with my nose out and got very abruptly barked at to pull my mask up. I pulled my mask up, turned around and was immediately barked at again because the worker thought I pulled it back down. I yelled “leave me alone” and he ripped me out of the building without giving me a re fund. Arrogant douche bag employees who think they rule the world. Wouldn’t wish my worst enemy to have to go to this gym. Not only is their customer service garbage, their equipment is subpar

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After being a member of this place I must say I could not be more happy to leave. It is expensive for what you get. The equipment is old and outdated. Many pieces of equipment need to be updated, however I doubt this will happen. The owner here Jim K is a pi** poor owner who is incompetent and is unable to read an entire document from start to finish. One of those who just reads the title and ignores the rest of the documents. If you don't believe me checkout their FB page to see the back peddling. DO NOT GO HERE! please sign up else where, somewhere that actually maintains their things, reinvest in their business and has people who actually care about their members. MANY better gyms in the Valley.Response: I did use another name, as I have seen you comment on other reviews asking for names and looking for peoples contracts. Feels like a huge invasion of privacy just to look up people because they leave a review you disagree with. This isn't the first time you have tried harassing customers who leave negative reviews.

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I've always loved the space to workout and plenty of equipment. However, I think after several years of being loyal it's time to cancel and move on. I understand things are expensive but I feel the gym is falling apart. Alot of the equipment needs to be upgraded or at the very least fixed properly. The cleanliness and hygiene has gone way down. I'm not trying to be completely rude towards the gym there are some really good people there but it's time for a remodel.

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I am as member and love all the activities available for all

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I Love comingAnd I love the manager.Everyone is very helpful very friendly

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Best Gym I have ever been to!

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People are friendly and the facility is clean. My only complaint is that they don't have any machines for short people, especially bike machines.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 727 Cardley Ave, Medford, OR 97504, United States .

The contact number is +1 541-779-7529

This service is listed under Fitness Center .

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