SWIMkids USA is a premier swimming school located in Mesa, AZ, known for its experienced instructors and consistent schedules. Catering to children as young as a few months old, SWIMkids USA focuses on teaching essential swim survival skills and fostering a fun, safe, and welcoming environment. Parents frequently praise the knowledgeable and friendly staff, the clean and themed facilities, and the significant progress their children make, from basic water comfort to advanced swimming techniques. The school also offers additional activities like gymnastics, providing a holistic approach to childhood development.

Despite the overwhelmingly positive feedback, there are occasional complaints about the front desk staff's customer service and a rigid policy concerning trial lessons. However, the overall experience remains highly commendable, with many families viewing SWIMkids USA as an extended family that celebrates their children's milestones.

Pros:

  • Experienced and attentive instructors
  • Specialized programs for children with special needs
  • Consistency in scheduling
  • Clean and themed facilities
  • Family-oriented and welcoming atmosphere
  • High-quality instruction in both swimming and gymnastics
  • Free classes for babies and additional CPR classes
  • Positive feedback on child development and safety skills
  • Recognition for children’s progress
  • Additional activities available, like gymnastics

Cons:

  • Some complaints about the rudeness of front desk staff
  • Rigid policy on trial lessons
  • High cost for some programs

Location / Contact

Rating Stats

4.7

out of 5.0

1 reviews
5.0
3 reviews
4.0
1 reviews
3.0
9 reviews
2.0
56 reviews
1.0

Reviews (70)

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Front desk and swim instructors are friendly. Play area inside for the kids to use.

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Used be the all staff was so friendly and polite but recently especially front staff is cold and rude sometimes I'm attending over 4 y ears customer.

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Great experienced instructors, some have experience with autistic children which is great if you need them. Start as early as you can with your kids! Once you have a class booked, thats what you are scheduled with till your kid moves on, so its a consistent schedule.

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Thank you so much for your review! We are happy you are so satisfied with our service. We appreciate you and your family!

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Great staff that cares about water quality

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Love it! Super friendly and quality programs.

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My granddaughter and her parents moved to a home that had a pool. She was only 3 and didn't know how to swim. I enrolled her at swimkids and at the very 1st lesson they taught her how to get out of a pool on her own. She understood. I was simply amazed as I watched. She went through about 18 months of once a week lessons and she was excited to go. She's 5 not and can swim on her own the full length of the pool at her home. I would highly recommend swimkids to anyone who finds themselves in the same situation as we were. She learned her lessons well and the staff was very attentive to her needs. Thank you.

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I love it 💜 my granddaughter she go to swim and gymnastics she love it 😀 really good service …

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Tried a class and was informed to sign up with another instructor, when asked if we can try the class with the new instructor, we were told no, one kid only gets 1 free trial.When we refuse to pay them all the fees and then find out the new instructor doesn't work again, they suggested we can try other times but it's not like parents don't work in our case. When asked if there can be an exception, was told "We wish you all the best with your kid's future swim. have a good day"

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Thank you so much Scott! We are happy you are a part of our SWIMkids USA family and look forward to seeing all the progress made through your journey here!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 70 reviews.

The address is: 2725 W Guadalupe Rd, Mesa, AZ 85202, United States .

The contact number is +1 480-820-9109

This service is listed under Swimming School .

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