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Planet Fitness in Miami Gardens, FL, offers a spacious and clean environment for gym-goers. The facility is well-maintained, and the staff, especially trainers like Patrick and Kenny, receive high praise for their professionalism and dedication. However, recent management decisions and equipment maintenance have led to some negative feedback. Patrons appreciate the welcoming atmosphere and helpful staff but express concerns over the loss of a key trainer and outdated machines.

Overall, Planet Fitness combines a supportive community with a wide variety of equipment, making it a popular choice. It's essential to consider both positive experiences and recent issues when choosing this gym.

Pros:

  • Clean and well-maintained facilities
  • Friendly and helpful staff
  • Knowledgeable and professional trainers
  • Wide variety of machines
  • Welcoming community atmosphere
  • 24-hour access on select days
  • Convenient location with ample parking
  • Affordable membership options
  • Additional amenities like massage chairs
  • Efforts to maintain cleanliness and sanitation

Cons:

  • Recent management decisions have upset members
  • Outdated equipment and maintenance issues
  • Complex membership cancellation process

Location / Contact

Rating Stats

4.5

out of 5.0

21 reviews
5.0
1 reviews
4.0
8 reviews
3.0
93 reviews
2.0
0 reviews
1.0

Reviews (123)

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Came to the gym at 6 am and no paper towels, I checked and asked front desk and they didn’t have anything available. Machines and faculty in bad condition. No clean.

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I love this location Omg!!! One of y’all top and best locations y’all have! I love the gym environment and the customer service especially from the manager Dominica, amazing and such a sweetheart, she was very helpful with my wants and needs. 10/10, would highly recommend!

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The manager at this location is awesome honestly. If I'm not mistaken, her name is Dominica and she makes the customer experience so much better and not just being robotic like other locations in saying hi and bye, she actually listens to how my day and workout went and if I'm down she would snap me out of a bad mood quickly. The people is what makes great companies, and Dominica is definitely needed at all PF locations

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Carlos was a great help with creating my account. Club is clean I love coming here

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Went here to sign up for the black card, I was assisted by tuanise she was a great help really made me confident in my gym choice.

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This location is halfway between my house and my sister's house so I go here from time to. The staff is friendly and parking is never a problem. The few times that I've been it's never been too crowded. Keep up the great work.

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Had a horrible experience today. Went back to the gym to ask if I perhaps left my airpods in there. A gentleman was at the front desk and from the beginning was rude to me. He blatantly told me if he found dirty airpods he throws it away and kept repeating it not answering any of my questions. I found this very rude. He was very aggressive and would get on my face threatening me and trying to pick a fight. He seemed to have a limp in his walk and started approaching me to fight. I started walking away to avoid the situation and another colleague of his got in the middle. This is very disrespectful and distasteful. I feel it’s a danger to have someone so careless and disrespectful like him and someone should look into the situation.Edit*I was able to get ahold of someone and they actually took care of the situation. They explained that the incident was unacceptable which I agreed because for the while I’ve been going it’s been only pleasant. I appreciate their speedy attention and they were very kind.

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Want to keep yourself in a good mood during your workout? After every other set go have a conversation with that tall guy. His name was Adam I believe. Man oh man! Talk about a laugh! Always a positive experience when he's around, keeps me motivated.

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So I'm one of those people that suffer from severe social anxiety which has prevented me from doing the gym thing for a very long time. I was really nervous today but I really wanted to get involved with a gym where I can be comfortable. I went in and had an amazing first time experience. One of the staff members there by the name of Adam was very welcoming very informative and showed compassion for my being nervous and scared to work out in front of a bunch of people by myself. He was very motivating. I spent about an hour and a half my first time there working out and I am very satisfied with my first time experience and I am looking forward to making this a regular routine with planet fitness.

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I had a great experience at this planet fitness Lex and Vanessa greeted me at the counter and made me feel very welcomed!! Would definitely recommend coming here!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 123 reviews.

The address is: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States .

The contact number is +1 305-625-5999

This service is listed under Gym .

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