Planet Fitness in North Miami offers a welcoming and clean environment for all fitness enthusiasts. The gym operates 24 hours on select days, providing flexible workout schedules. Visitors often mention highly attentive and friendly staff, especially employees like Andre, Gaby, and Stephanie, who receive consistent praise for their outstanding customer service. Cleanliness and a positive atmosphere are recurring themes in customer feedback.
Despite the many positives, some reviewers note the absence of specific equipment, like squat racks, and a lack of natural light, which may affect the workout ambiance for some. Issues with equipment maintenance and occasional staff attitude are also mentioned in less favorable reviews.
Pros:
- Open 24 hours on select days.
- Friendly and helpful staff.
- Consistently clean environment.
- Great music enhancing the workout experience.
- Flexible hours accommodate varied schedules.
- Affordable membership fees.
- Good range of cardio equipment.
- Supportive and motivating staff.
- Spacious and well-organized facilities.
- Convenient location.
Cons:
- Some equipment like squat racks are missing.
- Lack of natural light in the facility.
- Occasional delays in equipment maintenance.
Location / Contact
- Address: 900 NE 125th St, Miami, FL 33161, United States
- Phone:+1 305-884-9771
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 120 reviews.
The address is: 900 NE 125th St, Miami, FL 33161, United States .
The contact number is +1 305-884-9771
This service is listed under Gym .
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Louvensky Joly
10 months ago
Andre and Steph helped me with my billing. They are very professional, polite and friendly. The make the gym experience even better.
János Smithing
10 months ago
The staff make this gym stand out. They are the best!They usually have some fantastic promotions going on. Make sure to ask someone at the front desk to check whether you qualify.
Richy the realest
10 months ago
This is the best planet fitness I’ve been too. Thank you Steph for showing me around and for you attention
Marcos Correia
10 months ago
Today I took a tour with Stephanie and it was great. She was always attentive, smiling, answering my questions and she provided me with a great experience. She helped me open my membership and gives a fun tour!
Fritz Isma
10 months ago
I enjoy coming to the gym and working out. The environment is good, clean and the staff members are excellent, Andre and Steph are awesome staff. Thanks for all the help and the great music
luis diaz
10 months ago
I love the music and cleanliness of the gym. Thank you Richard and Stephanie for offering the best customer service. They helped me out showing me the BC amenities
Kerri Kerr
11 months ago
Even if you don't use the facilities they charge you every month knowing that you haven't been there...they lock you in auto pay and then all sorts of problems begin
Indjy Numa
11 months ago
I love it there its my home without a bed.. I want to give a special thanks to Kim at the front she real nice and helpful . Thank you
Filianise Brutus
11 months ago
I actually really enjoy coming to this gym & the only reason it’s receiving a 2 star instead of a 5 is because EVERY SINGLE MORNING (6-8am) a female staff member chooses to vacuum in the middle of everyone’s work out, i don’t understand why vacuuming isn’t part of their process BEFORE they open. The machine itself is loud and obnoxious and the long yellow cord constantly has people tripping over it, it honestly makes no sense. People are constantly moving their mats and readjusting their workout area because of it. Whether you’re upstairs or downstairs it doesn’t matter she’s there, i just don’t understand why they don’t do that before they open. But no she chooses to do it at a time where the gym is crawling with people, as opposed to filling up the napkin dispensers around the gym that always seem to be empty. Please please fix this issue.
Vanessa Rodriguez
11 months ago
Went in for a general tour and questions references their cardio machines and if it's true they are 24hrs and yes they are 24hrs from Tuesday to Thursday. Weekends have special hours. Pretty big a lot of cardio machines which helps me since I am in the midst of a long distance training marathon. Place is super clean for a Sunday not super busy, and atmosphere is somewhat laid back. For a beginner or a hard gym goer that needs to go to the gym good place. For me it was the 24hrs and they have the 3 main machines I need for the type of goal and training I have going. Special thanks to Mr. Andre and I believe Samantha and Ashley were super nice and Mr. Andre was very detailed and answered all my questions. I now have a gym within my area. 💪