Planet Fitness in North Miami offers a welcoming and clean environment for all fitness enthusiasts. The gym operates 24 hours on select days, providing flexible workout schedules. Visitors often mention highly attentive and friendly staff, especially employees like Andre, Gaby, and Stephanie, who receive consistent praise for their outstanding customer service. Cleanliness and a positive atmosphere are recurring themes in customer feedback.
Despite the many positives, some reviewers note the absence of specific equipment, like squat racks, and a lack of natural light, which may affect the workout ambiance for some. Issues with equipment maintenance and occasional staff attitude are also mentioned in less favorable reviews.
Pros:
- Open 24 hours on select days.
- Friendly and helpful staff.
- Consistently clean environment.
- Great music enhancing the workout experience.
- Flexible hours accommodate varied schedules.
- Affordable membership fees.
- Good range of cardio equipment.
- Supportive and motivating staff.
- Spacious and well-organized facilities.
- Convenient location.
Cons:
- Some equipment like squat racks are missing.
- Lack of natural light in the facility.
- Occasional delays in equipment maintenance.
Location / Contact
- Address: 900 NE 125th St, Miami, FL 33161, United States
- Phone:+1 305-884-9771
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 120 reviews.
The address is: 900 NE 125th St, Miami, FL 33161, United States .
The contact number is +1 305-884-9771
This service is listed under Gym .
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Joe Dirt
11 months ago
First day back from vacation and the staff was very supportive and amazing
June Summers
11 months ago
I’m so excited to join the gym Varnes and Gaby are awesome 😎 …
cara
11 months ago
Was good when it opened and everything was in working condition, however the staff is way to relaxed playing on their phones and when there is equipment that breaks it takes Forever to get things Fixed… kind of a Disappointment for a gym that is supposed to be a large established entity but is run like a cheap gym in the hood with a careless staff!
ricardo joseph
11 months ago
I love the Black Card Spa, is very relaxing and after the workout it work wonders so I can go relaxed back to my house. the staff members are also great. specially Steph that is always smiling and speaking with the members
David Palma
11 months ago
I enjoy working out at this gym, the music is great, the gym is clean and big. Steph is one of the best staff members. She is very nice, friendly and helpful. Heads up to Steph!!!!
Loni Mathis
11 months ago
Gaby is amazing! I love this gym! Super friendly and super clean! It’s always a pleasure to come workout here!!
Eduardo Matos
11 months ago
Best customer Service is from Steph. She is very helpful and always helps giving a great experiencial at the gym, great vibes. The best!!!
Katelynn Walker
11 months ago
This gym is great. The staff seems to be really nice too, especially Sharlyn. She always smiles and when we interact she asks how I’m doing, and is now asking me about my family, how my elderly dog is doing, and tells me she’s happy to see me. She’s the highlight of the gym for me personally. This gym 4 ever
Gustavo Schumann
11 months ago
Steph and Kimberly they have been really amazing during this year since I joined planetfitness they super kind and 5 stars service. The best service
C B
11 months ago
Steph is a staff member at this Planet Fitness and the times I’ve come to the gym she has been very friendly, always smiling and talking to the members. Also, the music at this location is the BEST!!! Keep it up! 🎉 …