TruFit Athletic Clubs on Midland Drive in Midland, TX, offers a comprehensive and versatile gym experience. It’s known for its friendly and knowledgeable staff, with special mentions for trainers like Kirsten, Miguel, and Noelle. Members appreciate the wide variety of equipment and classes available, and the space also caters to childcare needs, making it a family-friendly option. Despite some complaints about the cleanliness of the locker rooms and issues with broken equipment, the gym generally receives high marks for staff interaction and overall atmosphere.
The facility operates 24 hours on most days, ensuring flexible workout times for members. Customers have frequently praised the staff for their helpfulness and the positive, welcoming environment. However, there are significant concerns about billing issues and the management's response to maintenance problems, which could be potential drawbacks for prospective members.
Pros:
- Friendly and knowledgeable staff.
- Wide variety of equipment and classes.
- Flexible 24-hour availability.
- Welcoming and supportive environment.
- Family-friendly with a Kid’s Club.
- Positive experiences with personal trainers.
- Cleanliness in most areas.
- Helpful and responsive management.
- Good community atmosphere.
- Reasonable membership fees.
Cons:
- Recurring issues with equipment maintenance.
- Numerous complaints about billing problems.
- Cleanliness issues, especially in locker rooms.
Location / Contact
- Address: 3404 Midland Dr, Midland, TX 79707, United States
- Phone:+1 432-614-5664
- Website:trufitathleticclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 124 reviews.
The address is: 3404 Midland Dr, Midland, TX 79707, United States .
The contact number is +1 432-614-5664
This service is listed under Gym .
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Marizol Loera
1 year ago
I love this gym! We have the friendliest staff ❤️ They’re always so pleasant and helpful 🙌 the facility is always clean 🧼 the fridge is always full(water, protein, pre workout) they’re just awesome all the way around ❤️🙏 here’s Maddie the Baddie 😘 …
Mikey5five
1 year ago
Maddie was very helpful. Clean gym, everything stays well stocked and kept up with. Friendly environment and the daycare staff is great with our two kids. (10mo old and 7yr old)
jose polanco
1 year ago
Look this is an awesome gym! Clean and friendly. staff is amazing, especially the girls, super nice and customer service is great! Eqp. Is new and well maintained, they have everything you would want out of a gym with a low price. Keeping it for the Fitness Gang!!!!
Stacy Black
1 year ago
I just joined TrueFit in the last two days and I haven’t even been in to check it out in person yet but from the phone conversation I had with a couple of the people there I am so stoked already to be a member because of how understanding and accommodating they already have been to me. I will see y’all in person in a few hours lol!! Thank you again so much!!! And if you haven’t joined this gym you definitely should!
Jennifer Burleson
1 year ago
I stopped in for quick workout there was a lady named Maddi I believe. She was very helpful. She had such a sweet personality I'd come back just to say hi. The facilities were clean and machines in great working order.
Joseph Rosado
1 year ago
Best gym here in midland! Absolutely love this place and all the staff members, everyone is so friendly and helpful. All the equipment is amazing, everything is very clean and well maintained. Prices are great, im so glad they are no longer doing contracts! Overall making this my go to home gym!
Hector A. Peña
1 year ago
I love going to this gym. Employees there always greet you in a manner that you know they enjoy their job and are always willing to help. I hardly ever have to wait for a bench, station, or weights. Compared to other gyms in the area, this is one of the best, hands down!
Crystal Grubbs
1 year ago
This has been a nightmare. They are inept. Their gym is highly subpar. The equipment is loose, the vinyl is cracking. It is in complete disarray. We opened an account for the family. They opened it under the highest level membership. We went in the reduce the membership, and they opened a second account unbeknownst to us, so we didn't pay it. We started getting collections notices. We had to pay to cancel the second erroneous account. We came back later to cancel the original account. Signed all of the cancellation paperwork on 3/10/22. We were told it was a 30 day cancellation. We have been billed every month since. We have gone up to the gym in person almost daily to get this handled to no avail. Then on the phone today, they told us it was a 45 day cancellation period. Also, there are no numbers to get a hold of managers. The billing department told us it had to be done at the gym, and vice versa. We have called the billing department, they required us to pay to cancel. The funny part is, it was the exact same amount as the first cancellation. As long as you give them $132 they're happy to let you cancel. That's their price. It's extortion!
Shelly Woods
1 year ago
Everything is broken ! Too many machine with out of order signs on them. Have been this way for months. Out of 12 treadmills on back row only 4 work. Other machines same way. There is no upkeep on equipment. There is an small weight area that is missing almost all of the weight stack pins and most pads are cracked and never replaced Ellipticals are falling apart. Most book/phone racks are broken on the precor ellipticals with parts falling off just laying on the floor. May have no choice but to change gyms. Join only at your own risk. Other places as planet fitness and crunch have same prices and I am sure better upkeep. Hopefully they have more pride and maintain their equipment.
Tony Ramirez
1 year ago
While I wasn’t too impressed with the other location (Meta), this has been my go-to for the past year. The sauna is just a plus after every workout compared to many other gyms in town. The staff is very friendly, professional and helpful every time! (Maddie is the best!)