single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

TruFit Athletic Clubs on Midland Drive in Midland, TX, offers a comprehensive and versatile gym experience. It’s known for its friendly and knowledgeable staff, with special mentions for trainers like Kirsten, Miguel, and Noelle. Members appreciate the wide variety of equipment and classes available, and the space also caters to childcare needs, making it a family-friendly option. Despite some complaints about the cleanliness of the locker rooms and issues with broken equipment, the gym generally receives high marks for staff interaction and overall atmosphere.

The facility operates 24 hours on most days, ensuring flexible workout times for members. Customers have frequently praised the staff for their helpfulness and the positive, welcoming environment. However, there are significant concerns about billing issues and the management's response to maintenance problems, which could be potential drawbacks for prospective members.

Pros:

  • Friendly and knowledgeable staff.
  • Wide variety of equipment and classes.
  • Flexible 24-hour availability.
  • Welcoming and supportive environment.
  • Family-friendly with a Kid’s Club.
  • Positive experiences with personal trainers.
  • Cleanliness in most areas.
  • Helpful and responsive management.
  • Good community atmosphere.
  • Reasonable membership fees.

Cons:

  • Recurring issues with equipment maintenance.
  • Numerous complaints about billing problems.
  • Cleanliness issues, especially in locker rooms.

Location / Contact

Rating Stats

4.2

out of 5.0

18 reviews
5.0
1 reviews
4.0
2 reviews
3.0
6 reviews
2.0
97 reviews
1.0

Reviews (124)

author-img

Great place to get it in!! Lots of equipment to choose from!!

author-img

Chris has been doing a great job. Many improvements!

author-img

Best front desk ever. My favorite gym in midland.

author-img

Excellent service, pre workout was great.

author-img

Always a good environment and staff Mo was so kind 🙏🏻 …

author-img

Chris was so helpful and made me feel so great about my membership and I’m happy to be here

author-img

Very frustrated trying to get refunded for over $400 of charges that should not have been charged . We cancelled our membership in 2022 and we have been receiving charges since February of 2023 . The worst part is , their records even indicate that we cancelled our membership and we still have not had this resolved . The lack of response to fixing their mistake is awful . I’ve read other reviews and it looks like I’m not the only one . I do hope this business will show some integrity and get this matter resolved asapEdit - I’m editing this review because trufit resolved my issues and I appreciate them doing what they needed to. Thank you Greg for taking care of this .

author-img

Appreciate the efforts of the new GM Chris, it’s a tough job turning things around in a business and he is doing a great job interacting with the customers and making the transition as smooth as possible. Not as please with the cooperation overall. They leave equipment broken for long periods of time and up until Chris arrived have had very poor management. Anyway, glad to see they are working on turning things around.

author-img

I’ve been having Casey as my trainer for 2+ years now, she is the best there. Everyone is really welcoming and supportive. The best place to work out in Midland so far.

author-img

Kirsten is just great. Can’t recommend this place enough

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 124 reviews.

The address is: 3404 Midland Dr, Midland, TX 79707, United States .

The contact number is +1 432-614-5664

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos