Gold's Gym

The facility was nice but the customer service is strongly lacking. I followed directions for cancelling my membership and still got charged extra for my membership cancellation. All they had to do was communicate a few things to me, but instead they chose to cover up that they were going to charge me further. It's really a pity...

Do not sign up for this gym or any of the services they offer. They will mislead you during the sign-up process into signing a contract and your membership DOES NOT transfer out of state. They also force you to come in and cancel any of their gym services in person, such as tanning. I moved to Texas, and as a result I had to cancel my membership with the Milwaukee Gold's, which resulted in me having to pay through the month and an early termination fee of $50, even though I was going to a different Gold's in Texas! Very, very unhappy with my service here.

Nice downtown vibe for a gym. It actually feels like a hotel with its elevators serving every floor and the cardio cinema. I joined for the basketball court, and have since befriended many of the other players. The only thing s that could be improved are the hours and the size of the locker rooms. I usually just go wearing my workout clothes to avoid it.

They gym offers a variety of classes which is great. However, the staff there is not always friendly or helpful.Especially if you work out towards the closing hours, make sure you get out ON TIME. The staff do NOT check the upper floor where the swimming pool is before they lock out all the doors. They do their job according to the clock. so you are responsible for your own schedule.also, I had to cancel the membership due to moving. It is a very painful and not easy. And it is a 30 day process. Do it ahead of time otherwise, you are very likely to get charge the extra $$.

Recently joined. Tyler was prompt with our appointment, and very friendly. We have both had shoulder injuries and he gave me some great feedback on recovery. He took great care of me, and I have gotten great workouts in since then. It's a beautiful and functional gym with convenient locations to where I live and work. P.S. A correction on one review that I read. They don't charge for towels. Rather, they take a $1 refundable deposit because a bunch of people were stealing towels.

The sales person Tyler was very rude and unhelpful in anyway didn't even step in the building. I joined the 7 day free pass then 10 mins later got a phone call from him and his sales tactic was basically to try to uninvite me to the gym. Thanks for that, I don't have to waste my time then.

When I originally joined Gold's Gym two years's ago, it was fine for running on the treadmill after work. Since then, it quickly went downhill in terms of cleanliness and available machines. They additionally took away the free towel service which was why I didn't mind paying the premium. My friends had joined a cheaper gym so I decided to switch once my contract was up. After cancelling my membership of $45 per month, they then scammed me out of an additional $22 as they said I had to continue paying up to 30 days past my cancellation date. Why would I want to continue to go to a gym where I had cancelled my membership? The fact that they continued to try to get a measly $20 out of me after the fact is just insulting whereas I may have gone back and renewed my membership at some point. Long story short, don't bother going here when there are plenty of great gym's in Milwaukee that won't stick you with a lot of fine print in their contracts.

I am a newer client at GOLD's and have had memberships with other gyms in the past. The 5 levels of differnent fitness gives you many options to avoid getting bored or doing the same thing constantly. I feel the the facilities are relativly clean for a public environment and that the staff is very friendly and welcoming.The one complaint I do have is that they haven't purchased the software to be a part of a fitness reimbursement program set up through my healthcare provider. I have heard others complain about this also, as a $20 reimbursement would be wonderful on a monthly basis. This may detier future, potentail clients to choose another location with this bonus.But all in all, great gym with lots of variety.

I love this gym. The friendly and knowledgeable staff, the great group classes, the equipment very good maintenance and the overall cleanliness, offer an inviting atmosphere that I cherish.

I love Gold's Gym. The staff is friendly and knowledgeable and the membership comes with near-by free or cheap ($1 for 3 hours) parking). There are great facilities including a locker room, saline pool, whirlpool, a lot of cardio equipment (including a "cardio cinema" -a dark room where they play a movie and you can use an elliptical, treadmill, or bike). They have class space for group classes (including a spinning room) as well as a free weights area and more.In my opinion this is the best gym in the area. Better by FAR than the similar competitors.