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Crunch Fitness - Moreno Valley offers a friendly and welcoming atmosphere, with attentive staff and modern equipment located at Moreno Valley Mall. The gym maintains cleanliness, particularly in the locker rooms, and provides a decent price for memberships, making it an accessible option for many. The facility also stands out for its personal trainers who are dedicated to helping members achieve their fitness goals.

However, some members have experienced issues with equipment maintenance and unprofessional conduct from certain staff. There were also complaints about misleading membership contracts and difficulties with cancellations, which could detract from the overall experience. While the gym has its positives, potential members should be aware of these concerns.

Pros:

  • Friendly and welcoming staff.
  • Clean and well-maintained locker rooms.
  • Reasonable membership fees.
  • Dedicated personal trainers.
  • Great atmosphere for working out.
  • Located at the convenient Moreno Valley Mall.
  • Modern and up-to-date equipment.
  • Not too crowded during non-peak hours.
  • Helpful customer service from certain staff members.
  • Provides a rejuvenating and motivational environment.

Cons:

  • Some equipment needs repair and maintenance.
  • Issues with membership cancellations and refunds.
  • Instances of unprofessional conduct from certain staff.

Location / Contact

Rating Stats

3.7

out of 5.0

9 reviews
5.0
10 reviews
4.0
2 reviews
3.0
2 reviews
2.0
2 reviews
1.0

Reviews (25)

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I love this place! I came here at a very low point in my life and it totally uplifted my spirits and morale about life. It gave me a rejuvenated sense of hope and purpose. Also, opened my my eyes 👀 into believing and gaining confidence within myself. Relearned that through dedication, honesty and truth within myself that just about anything is possible if you're willing to commit and sacrifice certain things. Thank you CRUNCH FITNESS 👍😜✌️

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I do not like how they do business here. They are very sketchy and do not obey contracts so be careful. I had originally bought a months worth of training sessions, however when I received the email the manager had selected 3 months, which was not what I verbally agreed to. I decided to not go through with the training sessions and as per the contract, I delivered a written notice, however it’s been over two weeks and I still haven’t received my money, not even a receipt of cancellation. They kept questioning why I want to end the trainings, but nowhere on the contract does it say I need an explanation to cancel. It says I am entailed to a refund. I was also given a free training session and used it, but when I went to cancel the manager said he was going to use the free training at the end of my sessions. He also said I would have to talk to some other trainer in order to cancel. I have talked to several people since then but still have not received confirmation, I also have not seen that manager since. Unfortunately I don’t recall his name but he had brown curly hair, and his name wasn’t even on the contract as the salesperson. Overall very sketchy business. They just want money and do not value their customers. They also harass you to buy their products. When I was walking out the door a trainer kept trying to get me to buy some supplements saying women need it, when I said I wasn’t interested he kept persisting and asking why. Very unprofessional salesmen and uncomfortable environment.

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Guys... it's been years. Repair or replace, please. I would also like to see someone helping to put the equipment back. It's a shame others don't pick up after themselves. I guess they do overnight lockers too. 730 on a Sunday with 6 of us waiting.

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The gym is kept clean and equipment is up to date however , it’s been multiple weekends where the employee comes in Late , and it’s been going on for a while now. It’s ridiculous the memberships aren’t free and this is unacceptable people have work to do and mornings are the only time we have to get a workout in . I hope the manager or whoever is in charge fixes this ongoing issue. This review was written Sunday 4/16 and it’s 7:48 when the gym opens at 7 am .

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I like this place it's just I can't use the restroom peaceful. Every time I go to get dressed to put on my workout outfit 3 minutes go by a older Hispanic man who is maintenance just walks in cleaning who knows what. He heard me flush the …

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This place looks clean! I think itd be a great place to workout because its completely empty and its 1:30pm. No people means no waiting! Not sure if completely empty is good, that can be a negative thing too…

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Honestly crunch is a great choice for all levels of gym patrons I also have la fitness membership but still kept crunch because the price I pay for it I could easily spend on 1 fast food meal, sometimes I get tired of the big gym and need a switch up. I’ve been with this location since they opened i would always go before 2pm and it’s never crowded. I’ve been there on occasion after 5pm and it gets somewhat crowded but that’s any gym. The equipment is well maintained and the gym feel cleaner than the mega gyms. Great gym.

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The best $25.00 per month I have ever spend. Great facilities around California. I been in more than few. Always clean and plenary of equipment to motivate anyone.

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it would be a nice gym, if they opened. Not sure if anyone works here because an 2 hours after they were suppose to open. No one was there, so you just give them your money and you get no service in return from my experience.

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It's all right. Not great, but just ok. They have enough to get a workout, but lack squat racks. The staff and personal trainers don't really give a rip about people working out there. I noticed a couple guys really screwing up squats to …

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 25 reviews.

The address is: 22500 Town Cir, Moreno Valley, CA 92553, United States .

The contact number is +1 951-616-1002

This service is listed under Gym .

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