Crunch Fitness - Moreno Valley offers a friendly and welcoming atmosphere, with attentive staff and modern equipment located at Moreno Valley Mall. The gym maintains cleanliness, particularly in the locker rooms, and provides a decent price for memberships, making it an accessible option for many. The facility also stands out for its personal trainers who are dedicated to helping members achieve their fitness goals.
However, some members have experienced issues with equipment maintenance and unprofessional conduct from certain staff. There were also complaints about misleading membership contracts and difficulties with cancellations, which could detract from the overall experience. While the gym has its positives, potential members should be aware of these concerns.
Pros:
- Friendly and welcoming staff.
- Clean and well-maintained locker rooms.
- Reasonable membership fees.
- Dedicated personal trainers.
- Great atmosphere for working out.
- Located at the convenient Moreno Valley Mall.
- Modern and up-to-date equipment.
- Not too crowded during non-peak hours.
- Helpful customer service from certain staff members.
- Provides a rejuvenating and motivational environment.
Cons:
- Some equipment needs repair and maintenance.
- Issues with membership cancellations and refunds.
- Instances of unprofessional conduct from certain staff.
Location / Contact
- Address: 22500 Town Cir, Moreno Valley, CA 92553, United States
- Phone:+1 951-616-1002
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (25)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 25 reviews.
The address is: 22500 Town Cir, Moreno Valley, CA 92553, United States .
The contact number is +1 951-616-1002
This service is listed under Gym .
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Robert Alvarado
2 years ago
Pretty decent gym. Not to crowded when I do go. The customer service manger was pretty helpful and really took the time to help us. 2nd week already and I'm satisfied so far. Definitely recommend.
Mary S.L
2 years ago
I called to cancel my membership and my personal trainer plan weeks before it was due and they still took my money from my bank. Almost $200. Called them multiple times and went there to get my money back with all the proof, they first told …
Richard Trujillo
4 years ago
Great facility and reasonable membership prices!! Alyssa and Viv have great customer service at the front desk if you have any questions.
Guillermo Sandoval JR
4 years ago
Solid gym. Has all of the basic essential equipment to get a good workout. Staff is really polite. The manager is great. I haven’t had real good luck with the personal trainers, but other than that, I like coming here.
Ana Cabrera
5 years ago
Worst gym ever! My friend and I got scammed by a trainer. We paid him and everything. We went to the gym a few days later, and find out he quit! Nobody seems to know where he is (at least they act like it) and the gym won't refund us …