Crunch Fitness - Norwood

Always clean following COVID rules, nice staff and optimistic trainers. If looking to get in shape I highly recommend Demasius, he is very professional each session and encourage clients to achieve their goals.

Clean, friendly environment. Staff is amazing.Demasius- Personal Trainer...Knowledgeable, Patient, Passionate, Attentive and focused on your needs as he trains you to reach your fitness goals.

Awesome location, was very sad to have to leave (moved), Kayla (one of the staff members) made it pleasant experience though, even suggested several locations with that I can still train at by where I reside now that had similar membership prices to Norwood's branch. Great customer service!

Froze my account due to COVID but got charged annual fee as soon as account unfroze, exact 12 months from last year. No extension on annual membership payment despite account was frozen for several months and I have not been to the gym for over 10 months. When I tried to discuss this with the employee, she pretty much said it doesn’t work like that and hung up.

The best gym ever, super clean ,plus all the departmens has the right equipment the staff super friendly, plus they good deals for all the budget's.its a lovely place to blow some steam and got in a great shape, I recommend this gym %100.worth every penny.

Very clean gym very nice staff

Update!A month or so later and we are still at the same crossroads with this place. The staff is not professional at all. Late late late and late. If the instructor is late how about a back up plan? I personally stopped taking the classes with certain instructors because he they were being plain unreliable and a month later still the same deal, nothing has been done obviously because the same thing still happening. Please, when looking for a gym do not sign up for this one. I love the brand i do, but this location is a disgrace and a plain embarrassment of what Crunch stands for.I loved this place! The staff was friendly and well informed. Everyone seemed to be on top of things and very knowledgeable. Pre Covid-19. Now the staff is rude and seems to be in la la land. Everyone in on their phones or just spaced out. No one knows what’s going on, and God forbid you ask. The policies only apply to certain people at certain times. And no one seems to last working there which seems like a bigger problem might be going on. The gym is fairly clean like before but not Covid-19 standard clean. The trainers use the machines/weights and just leave them around without wiping them and never put them back in their place. I wish there was a closer alternative for me at the moment. Because this place no longer is what they advertised to be. It was a fun place to go workout, now is just my only alternative at the moment.

I just started my membership but basically on my second day I went to use the precor elliptical machine and two of them weren't working (the control to change the incline did not work). Some other machines had signs saying they were temporarily out of order too (I saw 3). Other than that the staff is nice.

This is so far the only gym I liked and I’ve tried every gym in the Bronx. Staff is friendly, bathrooms and workout spaces are clean; I’m really not into classes and they are not happening now due to covid but I Was actually impressed with some of the class instructors I tried, classes are intense and fun. I think what I like the most is that there’s a good vibe and members are focused on their workouts for the most part instead of staring at you or trying to approach you while you are trying to finish routine which is something that made me leave other gyms, workouts are intense and members are focused on getting it done and it’s truly a judgement free zone.It can get a bit crowded but I haven’t had a situation where there’s no machines available, never in many years. I hope the gym can survive the Pandemic, I can’t wait to go back!

Today I get so disappointed by a employee.I literally forgot to put back my weights ,but the way he call me from my back ,it was so disrespectful.Than another employee came and he was like I am giving warning if you do that one more time than we will kick you out.I saw lots of people are not wearing mask properly or putting back their equipments back,but this two employee didn’t say anything to them but when I did that they were coming to me with disrespectful way.Other than Gym is very good.I hope