Orangetheory Fitness at The Village at San Antonio Center offers high-energy HIIT workouts including weight lifting, treadmills, and rowing. The studio features brand new equipment and friendly staff who are supportive and motivating. Parking is abundant, making it convenient to access. Nonetheless, customer reviews highlight mixed experiences, particularly with management’s service and inflexible policies.
While many members praise the effectiveness of the workouts and supportive coaches, others report poor experiences with the front desk and unexpected charges. It's advisable to visit and interact with the staff to see if it aligns with your fitness goals before committing.
Pros:
- High-energy HIIT workouts.
- Brand new equipment.
- Supportive and motivating coaches.
- Friendly staff.
- Convenient parking.
- Classes cover a variety of exercises.
- Effectively tones and strengthens the body.
- Flexible workout pacing.
- Scheduled workouts streamline your fitness routine.
Cons:
- Inflexible transfer and cancellation policies.
- Reports of rude and unhelpful front desk staff.
- Mixed reviews on management’s service.
Location / Contact
- Address: 555 San Antonio Rd Suite 40, Mountain View, CA 94040, United States
- Phone:+1 650-810-2008
- Website:orangetheory.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 20 reviews.
The address is: 555 San Antonio Rd Suite 40, Mountain View, CA 94040, United States .
The contact number is +1 650-810-2008
This service is listed under Gym .
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Ayman El-Khashab
2 years ago
It's OTF ... Pretty much the same experience as every other OTF. It's definitely cleaner than some others. The lockers are a little cramped at this location but it's easy to park. As with all of them, music is heavily coach dependent.
Jordan Ashburn
2 years ago
I signed up for a free class since I have never in my life tried orange theory fitness. I showed up 20 min early instead of 30 min early and not only was I NOT allowed in, but they charged me $15 for a free class!!! A free class!!! i was charged. I also drove in the rain to get there!!! Never will I try orange theory fitness. And this place is especially tone deaf when it comes to people skills. ZERO!! I wouldn’t waste my time or money here.
keerthi kocherlakota
2 years ago
Very inflexible with the transfer policies and lots of hidden charges. i recently moved from phoenix to CA. They position orange theory fitness as having multiple branches and the possibility to take classes across different locations. But …
A. Cecilia Mogal
2 years ago
As a physician, I know whether I am safely warmed up to be able to exercise. Because I had to use my very limited time to take my child to a dentist appointment and then there was no parking around the studio, I was 6 minutes late to the …
Wendy Pasillas
2 years ago
I’m surprised by the negative reviews. I’ve been going since they opened in early 2022 and have had nothing but positive experiences, with the staff and the facility. I’ve also been to a handful of other locations and this is my favorite. …
ardalan benam
2 years ago
One of the worst experiences that I’ve had interacting with a gym. We registered for our first class and we were 5 minutes late and they told us we can’t join because they don’t have enough time to show us around and asked us to reschedule! Well bye for ever
קרן קורין
2 years ago
Bad service, impossible to cancel the membership without them taking money for nothing. Don’t join them, go to any other place!!!! I canceled my membership with 40 days notice, and my membership was frozen for the last month because I was …
Amulya Deva
2 years ago
In terms of equipment, this Orangetheory is one of the best in the Bay Area and it didn't feel more or less spacious than the other locations I've been to. All of their equipment is brand new and gives you better statistics than any other …
Anvi
2 years ago
Orangetheory transformed my body! I love the Mountain View location since all the machines are brand new. Alexis at the front desk is the sweetest and provides excellent customer service. I love taking classes with coach Timothy. His energy is so positive!!The classes are HIIT and incorporate weight lifting, treadmills and rowing. Each workout is unique and the workouts don’t repeat. The studio plays top hit music and pop songs. You leave ur phone in the locker and the coaches guide you the whole way through. They are helpful and correct your form. I highly recommend Orangetheory for getting stronger and more toned!! It’s so much fun!
Stephanie Alvarado
2 years ago
Started attending Orange Theory during their soft opening and I have not regretted a class this far! The coaches, especially Coach Eddie, keep you motivated and encouraged throughout your entire workout. The staff is very friendly and always their to answer your questions or concerns. Class sizes depend on the days but overall you have enough space. Highly recommend showing up at least 10 minutes before class starts so you have time to check in and put your things away.Having been a member for over a month now I’ve enjoyed my morning classes and I am excited to see that the schedule for classes is opening up as the time goes. I must add that this is the only studio I’ve had the pleasure of working out of with all the newer technology.If you have any questions or concerns Bridgette the studio manager is so kind and friendly. Check the studio out for yourself!