24 Hour Fitness in Mountain View offers the convenience of being open 24/7, allowing for flexible workout schedules. The location features a variety of cardio and resistance training equipment, a small lap pool, and spacious squat rack sections. Cleanliness and maintenance are generally good, but the facility struggles with frequent overcrowding.Guest experiences are mixed, with some praising the friendly staff and well-maintained environment, while others criticize the frequent equipment outages and lack of proper member etiquette. Safety concerns and poor customer service contribute to dissatisfaction among certain patrons.
Pros:
- Open 24/7 for flexible workout schedules.
- Wide variety of cardio and resistance training equipment.
- Small lap pool available.
- Spacious squat rack section.
- Reasonably priced membership.
- Friendly and helpful staff.
- Facility generally clean and well-maintained.
- Classroom with new equipment for group workouts.
- Separate personal trainer area for more privacy.
- Diverse selection of equipment including pool, spa, and sauna.
Cons:
- Frequent equipment outages and poor maintenance.
- Overcrowded during peak hours.
- Poor customer service and rude staff.
Location / Contact
- Address: 550 Showers Dr, Mountain View, CA 94040, United States
- Phone:+1 650-941-2268
- Website:24hourfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 2.6-star.
This business has 123 reviews.
The address is: 550 Showers Dr, Mountain View, CA 94040, United States .
The contact number is +1 650-941-2268
This service is listed under Gym .
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Al
6 months ago
To the manager Tommy: please relay to those who have the decision rights to expand the gym. It is over sold and I can’t get my work outs done at a convenient time. If it continues to happen, I’m be forced to buy the building next door and …
Mother.Nature
7 months ago
12/14/23 50% of the cardio machines are not working. They seriously have been to hire and pay a well qualified mechanic to fix the Machines maintain them, and pay the technician very well.24 Super moved into 24 Sport.There are now 2 leg press machines which dont involves stacking weights. There are some with free weights, but many of us have back pain, therefore to stack the weights does not make sense. There is a long wait for the leg press and other leg equipment as many members spend a lot of time scolling on their cell phones. The maintenance of the cardio equipment is poor. The basketball court is non-existent. San Mateo location on El Camino has 3 leg presses ... I didn't include the one with free weights.They had 6 upright bikes now down to 4, and only 3 were working last visit. The free weights in the multiuser area are too close. I am unable to use the tension pull rope because people are using the weights on both sides ( more space is needed there).
cecilia chu
7 months ago
literally the worst customer service and management team there. would not give them your team’s business, give attitude, require everything in person, don’t keep records or find solutions for their members.
J Dunne
7 months ago
It’s open early on weekends! Lmao. That’s the best part. A lot of the gym equipment seating and rests are torn and dilapidated. City sport club is a cleaner/nicer gym.
Adam
7 months ago
My membership ended, did not renew. This is hands down the worst gym in the state, possibly the country. Missing a bunch of muscle groups machines, always busy and crowded, half the machines don't work or are out of order, the space is not maximized, they could easily add more machines. Waste of money.
Buthers
7 months ago
Don’t waste your money in this cheap gym. We know their business is serve a poor service for a “cheap” price but this place is going even more far. 30% of all equipments is always out of service and they don’t care in fix it.
Nitul shah
7 months ago
Good equipments, and staff. Pleasant experience. Heated pool is also available.Like the energy of the trainers. Recommended for couples.Cons:Too many people during peak hoursHave to carry a personal lock, digital locks are not available.
andres
7 months ago
Never going to a 24 hour fitness ever again. They lie and hate promoting health.
Ryan Wang
7 months ago
The front desk people are simply rude, slow and don’t care about their work. Will never come back again.
Ryan Kavoosi
7 months ago
If you enjoy a packed gym with poor air conditioning and waiting forever to get your workout done, this gym is for you. If a machine is broken, rest assured that they'll fix it within the next 100 years!