In-Shape Family Fitness in Napa promises an array of amenities including heated pools, saunas, a kid zone, various fitness classes, and a spacious workout environment. The friendly and helpful staff enhance the overall experience. Family-friendly facilities and diverse equipment cater to both casual and serious fitness enthusiasts.
Despite the gym’s appealing features, recent reviews highlight several maintenance issues and some non-compliance with health guidelines. The no-cash policy and additional fees for certain services may be bothersome for some members. Customer service response has been inconsistent, as mentioned by several patrons.
Pros:
- Variety of fitness classes.
- Friendly and helpful staff.
- Spacious workout environment.
- Family-friendly with a kid zone.
- Heated indoor and outdoor pools.
- Sauna, steam room, and jacuzzi available.
- Clean facilities and equipment.
- Convenient location.
- Flexible hours during weekdays.
Cons:
- Inconsistent maintenance of amenities.
- No-cash payment policy.
- Reports of poor customer service and additional fees.
Location / Contact
- Address: 925 Hartle Ct, Napa, CA 94558, United States
- Phone:+1 707-309-0557
- Website:inshape.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 925 Hartle Ct, Napa, CA 94558, United States .
The contact number is +1 707-309-0557
This service is listed under Gym .
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Juan Juarez
2 years ago
We appreciate the 5-star rating! We really appreciate you taking the time to share your thoughts! Keep coming back!
Joseph Hermosillo
2 years ago
Hello Joseph, Thank you for your 5-Star ⭐ rating! We are glad to hear you continue enjoying your membership while you are staying safe, healthy, and fit! We look forward to seeing you as you continue on your fitness journey!!! Thank YOU for choosing In Shape!!! Have a wonderful day! Take care always, Linny F
Asif Chishti (Limitless Fitness)
2 years ago
Bad Management.
mario diaz
2 years ago
Superrr GREAT!!
Joann Acantilado
2 years ago
I wouldn't go anywhere but at In-Shape. THE BEST!!!
Sil Rodriguez
2 years ago
Great experience great workout, clean clean, customer service above and beyond.
Greg Larson
2 years ago
Love the freedom of the place. Good public space for those are ready to get in shape without fear of mask-bullies.
Bernie Narvaez
2 years ago
Everything I need to get my workout done. Facilities have been better kept and cleaned with the additional staff hired.
Omar Navarro
2 years ago
Very very clean GYM and the staff is amazing & friendly. Worth every cent.
Lauren Holt
2 years ago
It is absurd that I am charged $20 to attend this gym when I am a member of another in shape that is just as nice AND when I used to pay the same amount I do now to be a Napa member. In shape has no respect for long term customers.