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Excel Fitness in West Hartford, CT, offers a welcoming and intimate atmosphere with personalized attention from exceptional trainers. The gym is well-equipped, boasting machines, free weights, and cardio equipment, and it rarely gets crowded, allowing for a comfortable workout experience. The staff, including standout trainers like Jeff, Teddy, and Lyzz, are known for their caring, knowledgeable, and humorous approach, making workouts both effective and enjoyable. Additionally, Excel Fitness is a Medicare-authorized Silver Sneakers site, providing free memberships and classes for seniors, contributing to its inclusive environment.

However, potential members should note that the gym does not have a pool and occasional lapses in organizational efficiency have been reported. Despite these minor drawbacks, the friendly atmosphere and dedication of the staff make Excel Fitness a top choice for anyone looking to improve their health in a supportive setting.

Pros:

  • Welcoming and intimate atmosphere
  • Exceptional trainers with personalized attention
  • Well-equipped with machines, free weights, and cardio equipment
  • Rarely crowded
  • Caring, knowledgeable, and humorous staff
  • Medicare-authorized Silver Sneakers site
  • Inclusive for all ages and fitness levels
  • Offers massages
  • Focus on client’s individual needs
  • Free parking and convenient hours

Cons:

  • No pool available
  • Occasional lapses in organizational efficiency
  • Some reports of trainers being late

Location / Contact

Rating Stats

4.7

out of 5.0

2 reviews
5.0
1 reviews
4.0
1 reviews
3.0
3 reviews
2.0
43 reviews
1.0

Reviews (50)

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Warm and welcoming Staff well maintained facility with very clean equipment and bathrooms!!! I Had a chance to tour the facility and would definitely recommend it to others staff and trainers are pleasant.

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I stopped in for a one day pass to get a work out while traveling. The staff was extremely accommodating and friendly. The rates were great. And the gym was everything I needed.

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Excel Fitness is welcoming to women and men of all ages and fitness levels. I use the Women's Circuit and exercise bike. The Circuit lets a group of friends, or even strangers, meet, talk and exercise in a fun way.

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Outstanding fitness facility. Teddy Jiminez is excellent personal trainer. Gym is clean, well maintained, friendly staff, free parking, convenient hours. Highly recommended.

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I never would have believed that my husband would come home from his first work out and say 'I liked it!.' But he did and we both signed up and are still at it. Jeff, Heather and Sahar each take us through unique workouts. I benefit from overhearing Teddy, too. At 75, I feel stronger, more flexible, have better posture (when I think about it) and enjoy feeling muscles I was rarely aware of before. Jeff applauds 'failure' as a sign you are not taking it too easy and Sahar says you are what you ate! Something to think about.

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Very unprofessional and unorganized staff. I when I arrived at the gym for my introductory workout and tour of the gym the trainer Teddy was 15 minutes late, he never once came out of his office to even say "I'll be with you shortly." Once we sat down to discuss my goals and past training I made it clear that I only wanted to workout independently however he spent 45 minutes trying to sell me personal training and I never got to do my workout.I figured I'd overlook the initial meeting and join the gym since I was looking for a gym with equipment to workout independently and well Excel had that. I called for a week and stopped by twice to sign up and no one answered or was there during the supposed "staffed hours."I finally caught up with staff on Saturday, I came in and introduced myself started that I wanted to sign up,I had a tour and blah blah. They asked my name and I told them. I gave the date and time that i toured but they couldn't not find my paperwork. They stated I would have to fill out the papers again 😤 I don't feel it should be this hard to join a gym, keep up with paperwork and to keep to a schedule.

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I have worked with Heather as a trainer on and off for the last 8 years! She is an awesome coach and motivator! Heather focuses on getting you in shape as well as healing and preventative maintenance. She is friendly and cares about all of her clients. I highly recommend signing up for a session with Heather!

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I’m 72 years old and haven’t been in a gym since college. A year ago I had a cardiac scare and my doctor recommended weight loss and a gym. A friend recommended Excel and Candy and I signed up for three training sessions a week. I’m still old and overweight, but I’m in much better shape and I love my trips to the gym! Thanks Jeff, Heather and Sahar and all the friendly welcoming members of Excel!

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I love my trainer Teddy as he is tough and yet pushes me to my goals. The gym is a great size and never crowded. People are friendly and yet...considerate of machines and space. I have no issue recommending the gym to friends.

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Excel Fitness is a great place to find an excellent trainer who can help you with pain you might be experiencing after an injury. I met Sue Steinberg at Excel while I was receiving physical therapy at Hartford Hospital. She was familiar with all the therapies my physical therapists prescribed to address my pain. She developed a plan customized just for me that helped me learn how to gradually increase strength in my core. She was very sensitive to not push me into doing things I was not comfortable doing. Within two weeks of working with Sue, I was pain free and prepared to continue fitness training with her. I was not initially intending to continue working out with a trainer, but Sue, with all her positive reinforcement, made everything so much fun. I highly recommend Excel as a friendly, professional facility with qualified trainers who create a positive and caring atmosphere.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 50 reviews.

The address is: 589 New Park Ave, West Hartford, CT 06110 .

The contact number is (860) 523-8167

This service is listed under Gym .

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