Located at 52 Kane St, West Hartford, CT 06119, Planet Fitness in the Prospect Plaza Shopping Center provides a clean and organized environment. The gym is known for its friendly and helpful staff who ensure all equipment works well and maintain cleanliness. Open from 5 AM to 11 PM on weekdays and reduced hours on weekends, it caters to varied schedules.
However, the gym has limited machines and space compared to other locations. Some members have experienced issues with hidden fees and poor communication. Despite these drawbacks, many users still find it a positive place for workouts.
Pros:
- Clean and organized environment
- Friendly and helpful staff
- Well-maintained equipment
- Members clean up after themselves
- Open Monday to Friday from 5 AM to 11 PM
- Convenient location in Prospect Plaza Shopping Center
- Open early on weekends
- Welcoming atmosphere
- Easy access to essential amenities
Cons:
- Limited machines
- Smaller size facility
- Issues with hidden fees and communication
Location / Contact
- Address: 52 Kane St, West Hartford, CT 06119
- Phone:(959) 777-3325
- Website:planetfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 10 reviews.
The address is: 52 Kane St, West Hartford, CT 06119 .
The contact number is (959) 777-3325
This service is listed under Gym .
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Nolys Hidalgo
8 months ago
Such friendly staff, clean and welcoming environment and up to date machines! Truly enjoy my workouts
O'Brien
9 months ago
Pros: Clean and organized location. Plus, the staff was friendly and helpful.Cons: This location has a limited amount of machines and is on the smaller side. Also, there is no designated area with mats to stretch.
Quintero Eduardo
10 months ago
Love to work-out at platnet fitness I will recommend it to my Family and friends Rodney at the from desk always welcoming everyone very friendly make you like home Wethersfield Platnet Fitness Rocks
Christopher J. Rich
11 months ago
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A M
11 months ago
Very nice/clean, small size building compared to other locations, very nice employees. Just isn't as equipped as others but still was a nice visit
fran Hough
1 year ago
I just started going to this one my first day was good, the next few days, this guy comes in smelling like sandalwood cologne and the whole facility smells like him, other people smell it and I have asthma, so I started wheezing, the front desk rep stated go to another Gym SMH, WOW REALLY, AND I DO WEAR A MASK THE WHOLE TIME. Other then that the gym is great.
Cricket Temple
1 year ago
They didn't even pretend that they would let me cancel without first taking what they felt entitled to from my checking account. Bottom of the barrel business practices
Leanne Ocasio
1 year ago
The employees for the most part are pretty nice but it's weird that for the time I've been going there. I walk in there this morning and all of a sudden. I get charged a dollar for eyewear. I think all the employees need to be on the same page. Is there a charge or is there not a charge
Jude Reid
1 year ago
Showed up today to purchase the black card membership and was told that the only way I could pay was with a checking account (not a credit card). There were also hidden fees. Would not recommend signing up for any membership at this gym, since they're only out to take advantage of you. The membership even lists "no commitment" but when I tried to ask how to cancel in the future, they told me there might be fees in the future after the current promotion was over. I did not sign up, since it was not clear how much I would end up paying at some point in the future.
Paola Acevedo
1 year ago
Gym is clean and all equipment works well. Gym employees are friendly and always ready to assist you if necessary.People here clean up after themselves and employees wipe down the machines & equipment regularly.