Club Pilates in New Rochelle offers a unique Pilates experience in a convenient location at North Ridge Shopping Center. The studio features state-of-the-art equipment and a user-friendly app for class enrollment. Their instructors, including Brooke, Josh, and Laura, receive rave reviews for their knowledge, friendliness, and motivational teaching styles. However, management concerns and class availability issues have affected some customers' experiences.
While many patrons praise the quality of the workouts and the transformative effects of Pilates, some have encountered problems with policy communication and responsive management. Despite these challenges, the majority seem highly satisfied with the studio's offerings and atmosphere.
Pros:
- Friendly and lively instructors
- State-of-the-art equipment
- Easy class enrollment via app
- Effective and motivating workouts
- Positive transformation for regular attendees
- Convenient location
- Reasonable pricing
- Safe and clean environment
- Flexible class options including semi-private sessions
- Great for both beginners and experienced practitioners
Cons:
- Management communication issues
- Long waiting lists for classes
- Classes sometimes feel rushed
Location / Contact
- Address: 77 Quaker Ridge Rd, New Rochelle, NY 10804, United States
- Phone:+1 914-380-1377
- Email:[email protected]
- Website:clubpilates.com
Rating Stats
Reviews (24)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 24 reviews.
The address is: 77 Quaker Ridge Rd, New Rochelle, NY 10804, United States .
The contact number is +1 914-380-1377
This service is listed under Pilates Studio .
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lashameka pratt
10 months ago
From the receptionist and the fast acting communication hands down amazing.Josh and Alex amazing instructors. Hard classes to get in unless someone drops out. I recommend club Pilates great investment. Thank you guys.
Virginia
1 year ago
Julissa Mercogliano
1 year ago
The instructors here are very friendly and lively. I normally go to the weekday evening classes since I work during the day. The pricing is reasonable. I always feel better after a session here.
Laly L.
1 year ago
I want to first say I appreciate the services provided by Club Pilates , having been a loyal client for over three years. The instructors are exceptional, with Laura being a personal favorite. However, my recent experience with the management has been disappointing. I have been waiting for a call back from a manager for two weeks, without any response. I understand the manager's name to be Claudia, and the lack of communication is concerning.Furthermore, I have paid in advance for a package of eight, and there have been months where I could not utilize any of the seasons. I was once informed by Claudia that the seasons could roll over, but recently discovered that this was not the case. I paid for these seasons, assuming that they were mine to use, and now I have lost them due to my inability to commit to booking during their specific time period. This experience has left me feeling that this company does not prioritize its clients' best interests, and find it unreasonable that I paid for seasons I was unable to use, and that they were taken away without any communication or compensation.I feel it is important to express my disappointment, as I feel it is important for companies to understand the impact of their policies and actions on their clients. This experience has left me feeling that this company is focused on profit maximization rather than providing quality services to its clients. As a result, I will no longer be doing business with this company.
Crystal Michelle Davis
1 year ago
Every mode of instruction felt incomplete and rushed however I did do the free trial for 30 minutes although classes are 50 minutes in length. I prefer going to 57th st. NYC not because it’s closer but also the energy and flow is much different when it comes to transitioning in every aspect.
Rosalind Brown
1 year ago
Great free lesson! I look forward to more
Dashaun Johns
1 year ago
As a professional athlete I love trying new things for my body and let me tell you my instructors BROOK and JAMIE YES ALL CAPS provided me with the best class ever. I was challenge,pushed and motivated. Love love loved it
Mala Zaccagnino
1 year ago
Missy Hanson (The One Yeshua Loves)
1 year ago
valerie dash
1 year ago
Excellent