Planet Fitness, located at 3060 Westchester Ave, Bronx, NY, offers a great environment for fitness enthusiasts looking for an affordable gym with friendly staff and a clean facility. The gym stands out with its high cleanliness standards and polite staff making sure the place is well-maintained. However, the facility faces issues including broken machines, unavailable equipment, and some management inefficiencies.
Despite these challenges, Planet Fitness provides everything you need for a standard workout at a budget-friendly price. The gym is not very spacious and can get crowded, making it sometimes hard to access your favorite equipment. If you are seeking a basic gym experience with a supportive community, Planet Fitness could be a suitable option.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facility
- Affordable membership fees
- Not usually overly crowded, especially at off-peak hours
- Wide range of equipment available
- Open late for flexible workout schedules
- Safe, judgment-free environment
- Frequent upgrades to equipment
- Convenient location with parking
- Classes and training available
Cons:
- Broken or unavailable machines
- Management and customer service issues
- Gym can become crowded during peak hours
Location / Contact
- Address: 3060 Westchester Ave, Bronx, NY 10461, United States
- Phone:+1 718-863-3488
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 3060 Westchester Ave, Bronx, NY 10461, United States .
The contact number is +1 718-863-3488
This service is listed under Gym .
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Tonia Tonia
7 months ago
Not too many people are not working out. Please be careful with your personal belongings. I am not sure how it happened. But one of the women in the gym went into my locker and stole my cash out of my wallet. I am not sure how it happened. I thought that I had locked my locker. The sad part of this situation was that it was a regular gym member, because it took place on an early Sunday morning. Not to many strangers in there that time of morning or day.
Anthony Kozlowski
7 months ago
Gym is always clean and the equipment is well taken care off. Staff is awesome as well.
David Van Zan
7 months ago
Many of the machines are broken, especially the cardiovascular machines. The bathroom is usually disgusting with no toilet paper and broken seats.
jessica T.
8 months ago
I am extremely disappointed with the level of professionalism and customer service at this gym. Every time I’ve attempted to speak to a manager, they are conveniently “never there.” This blatant lack of availability raises serious questions about the management’s commitment to addressing customer concerns.In my frustration, I took the initiative to email both the manager and the owner of the gym, detailing my concerns and experiences. To my dismay, I received absolutely no response from either party. This complete disregard for customer feedback further demonstrates their lack of accountability and respect for their members. I cannot emphasize enough how important good customer service is, especially in an industry that revolves around personal well-being and satisfaction. It’s disheartening to see a facility that places so little value on their members’ experiences. Considering the unprofessionalism, the absence of managerial presence, and the lack of response from higher-ups, I strongly urge anyone considering this gym to think twice before spending their hard-earned money here. There are plenty of other options available that prioritize customer satisfaction and provide the level of service we all deserve.
Estarly Rojas Parrilla
8 months ago
I love working out here. Good environment, excellent exercise machines and the staff is very polite anytime.
Arnoldo Montoya
8 months ago
Smith machines are always taken and for a long period of time (1 hr+ usually
Cee NYC
8 months ago
It’s a good gym. They could have more of th equipment that matters. Issues, people just sitting on equipment using their phones instead of working out. What’s even worse is, the people that do this are in the worse shape. This is something that management needs to address. This is probably the reason I won’t renew after my annual membership expires.
Monserrate Brito
9 months ago
Fun ig
Felicia Sementilli
9 months ago
The easy access to workout machines and supporting staff members!
61biglou
9 months ago
Professional,polite and courteous staffGym and equipment appear well maintained and clean