LA Fitness in Port Chester, NY, offers a wide range of amenities including a pool, jacuzzi, and sauna. The facility stands out for its friendly staff, with employees like Alexis and Orlando praised for their helpfulness and professionalism. Members have noted a strong sense of community, which enhances the overall experience.
However, the gym faces several challenges in terms of cleanliness and equipment maintenance. Many machines remain broken for extended periods, and areas like the locker room and sauna require more frequent cleaning. Addressing these issues could significantly improve the member experience.
Pros:
- Friendly and helpful staff.
- Wide range of amenities including a pool, jacuzzi, and sauna.
- Strong sense of community among members.
- Spacious facility.
- Convenient opening hours.
- Never crowded during evenings.
- Separate counter areas in locker rooms.
Cons:
- Cleanliness needs improvement.
- Many machines are broken for long periods.
- High membership cost despite issues.
Location / Contact
- Address: 260 Boston Post Rd, Port Chester, NY 10573, United States
- Phone:+1 914-233-2211
- Website:lafitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 10 reviews.
The address is: 260 Boston Post Rd, Port Chester, NY 10573, United States .
The contact number is +1 914-233-2211
This service is listed under Gym .
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Harrison Conklin
7 months ago
It’s not clean at all. Half the machines are always broken but want to charge guests 20 dollars a visit. The manager of the gym (usually wears glasses and beard) is a douchebag half the time. Takes job too seriously like Employee Of The Month movie Dane Cook
Mike K
7 months ago
I came to the gym for the first time, and Alexis at the front desk was awesome.He was engaged and great at answering my questions, and he made me feel like a part of their workout community immediately.Great LA fitness and great space.
William Pineda
8 months ago
Honestly very surprised by the current rating they are withholding. Yet the blame shouldn’t be just given all to the management, but by the gym individuals as well for maintaining a reasonable and healthy gym culture. I can list a barrage of reasons what needs to be done but if it isn’t quite apparent to the team in this facility what needs to change than you should really take the time to have your team members walk throughout the gym and think to themselves how can I fix and manage this area so I FEEL COMFORTABLE being here and giving my time to better myself. It is genuinely possible to fix the culture that has been set, and yes it will be difficult, but I guarantee it will be worth for both parties.
S Quintanilla
9 months ago
Just moved here and this is the closest LA fitness for me. I’ve been to many LA Fitnesses and this may be one of the dirtiest. Mens locker room smells and the sauna is in even worse conditions. Smells like the wood is rotting from water damage, something probably died in there and there is most likely mold and mildew growing. The same puddles of water and garbage have been in the sauna for weeks since I’ve been coming to this location and for all I know probably even longer. Do not attend this location. Whomever is the manager/supervisors and owners involved in this location, needs to reassess their life. They obviously don’t care for the community that come here.
Lives
9 months ago
Good gym but PLEASE MAKE SURE THAT THE BATHROOMS, POOL, and JACCUZZI are being CLEANED CONSTANTLY. This is extremely important if you want your members to stay. The gym was not clean during my recent visit (clumps of hair on the bathroom floor, visible dirt floating in the pool and jacuzzi)
Kicking It in the Kitchen!!
9 months ago
Not the worst gym but expected it to be a step up from Planet Fitness especially because the price point is higher. They need to fix many machines. One water fountain is down, it’s been down for a while now and no cleaning spray or wipes. Once this gets address I will give it 5 stars. Praying for my gym’s success.
Dmitry Nikolaev
10 months ago
Just joined! Awesome facility!Updated: 6/5/23Features spa facilities, which include a pool, jacuzzi, and a sauna. Since joining, swimming has been my main focus, and to my pleasant surprise, the pool and jacuzzi have never been crowded (although I usually visit in the evenings). The sauna can be crowded, but there is never a long wait.The showers, locker rooms, and restrooms adjoining the sauna are clean and have a separate counter for hair dryers opposite from the counter featuring 5-6 sinks.
Steven Randazzo
10 months ago
This gym has a so much potential, but the cleanliness and upkeep is awful. This location and Stamford have to be the worst in the area. Free weights are left everywhere, the plate trees are all out of order, and the free weight rack is completely out of order. The locker room is gross and clearly isn’t cleaned well. They’re just so little gym etiquete by members that this place almost isn’t worth the lowest membership cost. When equipment is broken it goes for long periods of time before it’s even marked damaged or out of order let alone fixed.If management reads this, the one in Norwalk is ran so much better. They have staff that goes around and cleans up equipment, reracks weights before it gets out of hand, and makes the locker room smell strong of cleaner because they clean it well. This location is poorly ran by people who clearly don’t care about the clients experience and just want to do the bare minimum to keep people here.The desk staff is usually pretty friendly and easy to work with, but it would be nice to see someone do something more than just sit and work a scanner. That’s not on the people working the front desk, that’s on management either understaffing or not properly training their workers to do just little things that would immensely improve the experience of the gym.The cleaning staff needs to clean the locker rooms before people start getting fugal infections and other issues that are easily avoidable with proper maintenance. Ultimately this is a management issue and something needs to change.
Holger Torres
10 months ago
Orlando the GM its always willing to help everyone. He is friendly, kind and professional.The cleaning staff from the afternoon always keeps the gym clean.Overall, I really recommend to be part of the gym in Port Chester. I am being part of this gym for more than 8 year.
Sebastian Lacki
11 months ago
Weird that they forced me to write a review in order to use a guest pass, so safe to expect a lot of these reviews are fake. Otherwise typical gym, equipment is pretty outdated and doesn't seem to be well maintained. Didn't use any of the other amenities.