Mt. Trashmore Family YMCA

Water was too warm for a regular pool same with the wading pool

Seems to be a different problem with the sauna every week. Super inconsistent with that service

I have had horrible experiences at this Y within the last 2 weeks. I was told the sauna closes at 8:45 - 15 minutes before the facility closes. Then, on my next visit, I was told it closes at 8:30 when no one is in the pool even if the sauna is in use - I adjusted my schedule to accommodate their changing hours. And now today, I was told they were closing at 8:15 because the pool was closing for "special circumstances." There is zero consistency with their hours and it is clear the hours are based on the life guards that are always trying to leave early if not enough people/no one is in the pool; therefore kicking anyone in the sauna out. They need to hire people who are willing to work their entire shift and not always trying to leave early and inconvenience members who are paying a lot of money for their monthly membership. I regularly visit the Hilltop and Princess Anne YMCA and never encounter these issues. So my question is, why is this such an issue at Mt. Trashmore?P.S. Reading other reviews about this location, I am clearly not the only one who has experienced this issue and you should be well aware of it by seeing the multiple one-star reviews that have been left also in reference to this problem.

This place had some struggles for awhile. I guess because of staffing shortages and other issues. It's getting better though. I can tell. I've met the area leadership person and it seems they care about the members and making sure they get quality attention when they're on the premises.

This is the first time that I’ve ever left a review for anything. It is very important that you always visit a facility before signing up. The facility is UNSAFE and UNSANITARY. I walked into the Trashmore YMCA and I informed the front desk person that I signed up online. I had a huge backpack and he didn’t even ask me for ID. I’ve never been in the facility before and he took me directly to the pool without asking any questions. When I entered the ladies locker room, the smell of urine slapped me in the face. There’s only one toilet in the entire ladies locker room. Why does the entire room smell like urine. Nobody has cleaned that place in years. I tried to take a shower before getting in the pool. I waited 15 minutes and the water did not get warm at all. The water was ice cold. I entered the pool area and I was afraid to takeoff my flip-flops because the floor was so filthy. Worst experience in a gym ever. If you cannot afford to hire a cleaning crew then shut the place down. There are other facilities close by. The pool was not very clean either.

Great pool

Good

I’ve been coming here since a child. Not the most high tech equipment, but the feeling of community is there. Makes it all worth it. Customer Service is great as well.

Absolutely amazing lifeguards!! So nice and cool. 😎 …