Mt. Trashmore Family YMCA in Virginia Beach offers a range of fitness and wellness services for individuals and families. It's known for its wide variety of equipment and engaging community vibe, making it a popular spot for regular gym-goers.
However, the YMCA has faced challenges with cleanliness and customer service, particularly involving inconsistency in pool and sauna hours. Despite some positive reviews about its friendly staff and good facilities, unfavorable reviews highlight ongoing issues that impact the overall member experience.
Pros:
- Variety of equipment for different workouts
- Friendly staff
- Good childcare services
- Accessible facility for individuals with disabilities
- Cardio theater available
- Positive community atmosphere
- Excellent lifeguards
- Helpful fitness training programs
- Outdoor pool area
- Several family-friendly programs
Cons:
- Inconsistent sauna and pool hours
- Cleanliness issues in locker rooms and pool area
- Poor customer service at front desk
Location / Contact
- Address: 4441 South Blvd, Virginia Beach, VA 23452, United States
- Phone:+1 757-456-9622
- Website:ymcashr.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 4441 South Blvd, Virginia Beach, VA 23452, United States .
The contact number is +1 757-456-9622
This service is listed under Gym .
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Cinnamon Bunn TV
3 years ago
Worst YMCA ever so unprofessional ! I’ve been a member for 16 plus years never experienced anything like what I did today. On top of all that they was charging my card during COVID when the Y WAS CLOSED ! The pool is so dirty I was disgusted the bottom looks filthy !!!!
Tanise Talmadge
3 years ago
The pool looks like it has not been cleaned in years. Is brown at the bottom of the pool in the spill over siding. The water seemed like it needed more chlorine. The lockerooms should be cleaned more often during the pandemic there was lots of hair and other debris on the floor and my husband said the men's locker room smells of urine. Given that people pay for these memberships the cleanliness and experience should be better. I will not be using the indoor facility again.
Luke Stacy
4 years ago
Emerick raineyriofrio
4 years ago
Hi Riah, thank you so much for sharing your positive experience at the Mt. Trashmore Family YMCA. We look forward to seeing you again soon.
Mary Jane McCarthy
4 years ago
This Is Eileen Lee her daughter, MT Y is a very nice place. The staff is Considerate kind and helpful. I totally enjoy my connection there when I am visiting my Mother from Eastern Shore.
Barbara Sanders
4 years ago
I joined the Mount Trashmore YMCA in March I was able to go one time on a Friday they close the doors on Monday due to the Coronavirus I was charged 75 for the full month that I didn't even get to use I put my account on suspension during the virus and just found out that they resume the billing on June 11th however the Mount Trashmore YMCA is only open for outdoor activities and I'm still charged $75 so that's two months that I cannot use the YMCA that I'm being charged for I should have been credited the first month of the $75 and I do not want to do outdoor classes so I should not have to pay until the YMCA opens and yet there is no one to call about this very angry
Courtney RaineyRiofrio
4 years ago
Staff is nice, and attentive, the place is a bit old looking as it could use some TLC - but everything inside works and the new management for pool is getting better at helping others
Julia Sedaca
4 years ago
The YMCA at Mount Trashmore had to close down today for the rest of the week because one of the counselors have Covid19. I did not get any official notification. My grandson goes there.
Mo smith
4 years ago
Nice place overall but the workers seem to not are about you and they are not always on the same page when it comes to what time certain things are open, especially the gym. Wen i call up there they tell me the gym is open but when i get there the gym is not always open. But besides some of the staff and not being on the same page everything is pretty good.
M H
5 years ago