Genesis Health Clubs - East Olathe

Sadly this review would have been 5 stars had it been a better experience with the manager Nick Grover when I had to cancel my membership due to moving. …

I just wanted to share this so hopefully this doesn't happen to anyone else. I signed up on their website for the free 3 day trial. They said to come in to activate I did not need to call. I get there and the manager on duty on July 30th at approx 4PM greeted me after I informed the worker at the front that I had signed up for the 3 day pass. I had asked my friends to come with me to help me look at it because of anxiety that I have. He looked at me and told me that he absolutely is not doing the 3 day pass for ANYONE. but since I was there he would let me in- but made sure to act as if I was wasting his time by coming into the business. He took my name and then did not help me with anything. I am 30 and I was looking for an exercise and fun pool to go to with my 2 year old son and I was told that they offered swimming lessons when I called. He heavily implied to me that the gym was only for experienced people who have been to gyms before and know what they are doing. The most helpful people there were not the workers AT ALL. The most kind people there were certainly NOT employed by this establishment. The patrons were the only people who offered me help to know what I was supposed to do and what I wasn't. It was beyond humiliating for me I already have horrible anxiety and to not be welcomed when the website and the people I had talked to acted like I could try it and get used to it and to be told to basically never come back again.. it was hurtful. I hope no one ever has to experience what I did.

Nick at the Olathe location hooked it up. I travel to KC often throughout the year and I’m always looking for a good gym to go to while I’m here. Nick got me set up for my time here super quick and easy. No hassle what do ever. Would definitely recommend checking them out

By far the worst commercial gym i’ve been to. it’s barely better than planet fitness. been waiting in a line for bench for over an hour. Not enough plates for their equipment and not every rack has a barbell AKA they are literally missing barbells, Do Not waste your money here. constantly broken machines and they are very worn missing grips, deteriorated cables, etc.

Outside a shortage of towels, the gym creates a good environment to work out, relax, and decompress from a long day at work.It's an active gym so there is some wear and tear on some equipment, but it doesn't hinder the function. I do see they repair them regularly.You might have seen other reviews about the smells in the locker room. It's true it's a bit on the grimy side and not as well maintained as they properly want, but it's functional and they do keep up with the soaps and shampoo on a regular basis and have seen them replace damaged shower curtains and shower heads.

Genesis Health Clubs in East Olathe is a top-notch gym that truly deserves five stars. From their state-of-the-art facilities to their friendly and knowledgeable staff, this gym provides an excellent workout experience.The gym's equipment is top-of-the-line and well-maintained, providing members with everything they need to achieve their fitness goals. The range of equipment available caters to all levels of fitness enthusiasts, from beginners to experienced athletes. They also offer a variety of classes to spice up your workout routine and add some diversity to your exercises.The gym's cleanliness and hygiene standards are exceptional, with a focus on keeping the space clean, tidy, and well-organized. The staff members (special shout-out to Jordan) are courteous, professional, and always ready to help you out, offering guidance and support whenever needed.

Been coming to this gym for a couple years now and I must say it has been the best experience I have ever had in terms of customer service, cleanliness, child care, equipment, etc. I could ramble all day about how great this place is but I’ll just give you a couple of my personal highlights here. All the staff members are very friendly and knowledgeable about any question you have. The gym has outstanding parking at all times of the day. The best personal trainers are offered at great prices. Lastly, the gym is never too packed or cramped, I can always get a good workout in. I would recommend you go to Jordan for your needs. He was very respectful, professional, answered all my questions, and made sure this gym was the right fit for me. You will not be disappointed at this gym!

Poorly maintained equipment and filthy locker rooms. Black mold and foul smells in locker room and sauna area. Pool is a great size but has dirt and debris floating in it sometimes. The place has really gone downhill from when I first started going here.

This location was a 4-5 star gym BEFORE genesis purchased it. Was a member of this location for 10 years and THERE IS NO WAY IN THE WORLD this is anything more than a 2 star facility now that genesis runs it. The men's locker room is full of mold, broken equipment isn't repaired for weeks, mirrors on the weight room floor are broken, snow and ice removal of the parking lot is non-existent and multiple equipment pads have tears that need to be replaced monthly. All of the clubs purchased by genesis in this area have been run into the ground. Go to any 24 Hour Fitness, Gold's Gym or Aspen location that was purchased by genesis in the greater Kansas City area and you will see an incredible decline in maintenance and cleanliness.

Great selection of cardio and weights. I usually go between 11am-3pm and I never have to wait for a machine. The locker room is clean and well maintained. There is always an abundance of clean towels and cleaning sprays. Staff is very friendly and helpful. I was recently informed I could save on my family membership which worked out great! I am happy to give my highest recommendation for this club. I've been coming here for a few years and am very pleased with this facility and the results I have achieved.