Planet Fitness at 1670 E 4th St, Ontario, CA 91764, USA, offers a clean, spacious gym environment that's open 24/7. The friendly staff and well-maintained equipment make it a solid choice for fitness enthusiasts. There are security measures in the parking lot, adding a sense of safety for gym-goers, especially during late hours. Despite some issues with specific employees and occasional theft incidents, many users appreciate the cleanliness and the overall positive atmosphere of the gym. This location is also praised for not being overcrowded, even during peak hours.
However, there have been concerns about the behavior of certain staff members and reports of item theft from lockers and vehicles. The gym management needs to address these issues to elevate the overall user experience.
Pros:
- Open 24/7.
- Clean and spacious environment.
- Friendly and professional staff.
- Good air circulation.
- Security presence in the parking lot.
- Wide variety of well-maintained equipment.
- Calm and focused workout environment.
- Sufficient space between machines.
- Not too crowded, even during peak hours.
Cons:
- Some incidents of theft reported.
- Certain staff members lack professionalism.
- Parking lot can be problematic.
Location / Contact
- Address: 1670 E 4th St, Ontario, CA 91764, United States
- Phone:+1 909-391-1515
- Website:planetfitness.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 90 reviews.
The address is: 1670 E 4th St, Ontario, CA 91764, United States .
The contact number is +1 909-391-1515
This service is listed under Gym .
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AceCap P
7 months ago
Son in law got a gym pass maybe a few weeks ago and today someone stole his wallet outta his backpack so he careful what you're bringing in, sadly...he just got his 🆔 he's only 20 😤🤬👎 …
Reanne Sanchez
8 months ago
This is my favorite gym this far. I go after work which is really late, usually 1am. The gym is fairly empty but not completely dead. It's always clean. And best of all I always see security patrolling around outside so I feel safe about my car. There is a 24 hour laundromat in the same center that a little bit sketchy but again , the security guard is always there. I even saw him give somebody a jump one night which I thought was cool. But sure what the vibe is in the day time because I've never been but as far as my late night experience, I'm very pleased.
Betty Diaz
8 months ago
I love this gym Ruben was very professional and friendly
K T
8 months ago
It’s been pretty busy lately. Can be hard to get on a machine after work. Especially on Mondays
Edgar Gonzalez
8 months ago
The lady on the counter was super friendly
Deter Tapia
9 months ago
I went at 10pm and hardly any people and I had heard about vehicle break ins but I saw a security constantly roaming the parking lot which means they may have solved the break in on vehicles
Jorge Cerda-Cuevas
9 months ago
Clean gym but Cluttered parking lot with people living in their cars.
Jorge Cuevas
9 months ago
Very clean gym. Hopefully, it stays that way!
Emily C
9 months ago
Went in there during rush hour, it wasn’t too bad, however, when I first walked in, I was not greeted with kindness or even welcomed in. Not even a hello or a goodbye. This employee was not very welcoming in the slightest. I worked in customer service for the longest and this is not something that I would tolerate. Other employees are friendly and welcoming but this employee in particular did not seem kind whatsoever. Hardly spoke and seemed bothered while helping a customer. This is not the first time that I’ve seen this employee with this kind of demeanor. I wanted to bring this up because this has been an occurring thing and I hope this can change. Thank you.
Melanie Gudino
9 months ago
My favorite one because it's open 24/7. Staff are friendly and it's clean and updated there. Late night runs are enjoyable here