In-Shape Family Fitness in Palmdale offers an all-encompassing experience for gym-goers of all ages. This facility boasts modern equipment, numerous classes, and special amenities like a pool, jacuzzi, and sauna. Members appreciate the clean environment, helpful staff, and family-friendly spaces.
However, the gym has room for improvement. Many users report issues with broken equipment and a lack of proper weight management. Additionally, some members have faced subpar customer service experiences and long waits due to overcrowding at peak times.
Pros:
- Clean facilities
- Friendly and helpful staff
- Extensive range of equipment
- Family-friendly with kid zones
- Variety of classes available
- Good customer service
- Amenities like pool, jacuzzi, and sauna
- Organized and easy to navigate
- Positive atmosphere and energy
- Knowledgeable trainers available
Cons:
- Broken equipment not fixed promptly
- Overcrowded during peak hours
- Issues with weight management and organization
Location / Contact
- Address: 4644 E Ave S, Palmdale, CA 93552, United States
- Phone:+1 661-449-2507
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 4644 E Ave S, Palmdale, CA 93552, United States .
The contact number is +1 661-449-2507
This service is listed under Gym .
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Enrique Castillo
2 years ago
Staff is friendly and great environment
lydia mims
2 years ago
Jacuzzi is much warmer 😎Jacuzzi is hot 🔥 🥵 😍 …
Lorena Tovar
2 years ago
I love the cleanliness and the staff are so very nice especially at the kids zone my son loves it there
Jennifer Roberson
2 years ago
Great customer service skills , excellent house keeping.
Kelly Benhart
2 years ago
Eastside gym staff friendly pool very clean but cold. Aquafit class not over crowded
Jess Cardenas
2 years ago
Had a great experience management was awesome thanks kg for letting me experience ur gym u will definitely be seeing me again
Carmen Hayes
2 years ago
Nice people. The app is a little cumbersome to sign up for classes. Since I don't have to be there during peak times...finding machines to work out has not been a problem
Dessy Garcia
2 years ago
Great GymGreat prices for a family of 5Great customer service and they offer so many discounts especially if you work through a certain employer they may offer some type of discount just ask ...Enjoy coming here we are always able to use any machine with out having to wait because they have so many its pretty big lots to do and they offer a pool
Roni Johnson
2 years ago
The gym is very clean. Equipment appears to be in working order. I have only used the pool and jacuzzi since I'm learning to walk again. All of the staff have been courteous and helpful.
Chris Martini
2 years ago
Overall, this is a decent gym. I've been to many in the past 20 years in many cities. This one ranks somewhere in the middle. A generally good selection of free weights, cardio machines and classes.A few negative points -* The current manager can be rude. While the rest of the staff is pretty friendly for the most part, I have witnessed the manager (I don't remember her name) tends to be indifferent and unhelpful at times. I suspect she skipped that part of her training. Do better.* Broken equipment tends to stay, well, broken for a long time. I have witnessed faulty equipment go un-repaired for months. This is a problem for a busy health club when you have lots of people clamoring for the same piece of equipment. If things remain broken, it makes the situation worse as you have more people waiting for alternates.* The free weights area needs better management. No matter what time I arrive: 5am, 1pm, free weights are never racked correctly and disorganized. Finding the right weights can be a time wasting exercise. When you have a tight schedule and need to get the workout done in a timely fashion, this can be infuriating. I have not experienced such disorganization in other health clubs.