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In-Shape Family Fitness in Palmdale offers an all-encompassing experience for gym-goers of all ages. This facility boasts modern equipment, numerous classes, and special amenities like a pool, jacuzzi, and sauna. Members appreciate the clean environment, helpful staff, and family-friendly spaces.

However, the gym has room for improvement. Many users report issues with broken equipment and a lack of proper weight management. Additionally, some members have faced subpar customer service experiences and long waits due to overcrowding at peak times.

Pros:

  • Clean facilities
  • Friendly and helpful staff
  • Extensive range of equipment
  • Family-friendly with kid zones
  • Variety of classes available
  • Good customer service
  • Amenities like pool, jacuzzi, and sauna
  • Organized and easy to navigate
  • Positive atmosphere and energy
  • Knowledgeable trainers available

Cons:

  • Broken equipment not fixed promptly
  • Overcrowded during peak hours
  • Issues with weight management and organization

Location / Contact

Rating Stats

4.4

out of 5.0

64 reviews
5.0
19 reviews
4.0
17 reviews
3.0
11 reviews
2.0
9 reviews
1.0

Reviews (120)

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The gym itself is great, staff is great, the people working out however…There’s kids/teenagers playing around the whole gym, taking up all the space and equipment just taking photos that get everyone and invade privacy and make a complete mess. This gym used to be great but post pandemic it’s now a kid’s club that can’t be taken serious. I understand business is business but ask any adult how they feel and you’ll hear how frustrating it is for them too. It’s a shame this is the only gym near the area if not they’d be loosing customers.

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Kid named Jacob is a good staff member and always positive. Good staff all around

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Terrible place. The staff allowed a man to follow me inside the gym and accost me in the back after I warned them of his aggressive behavior outside. The manner September seemed annoyed at best and the man was allowed to keep his membership

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This gym is great. It's really clean, they have all kinds of machines that work and the environment here is awesome.

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The staff is friendly and knowledgeable. Several times I have come in about a challenge I have doing various routine tasks and they have suggested exercises that have eliminated areas of weakness. They have helped me become a better, stronger version of myself.

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A bit pricey, but hey great gym with lots of equipment. Sure it gets busy at times, but that's what sharing is about. I'd say 4:00 begins rush hour or so. Love the energy here. Everyone is focused on their routines. They are even polite here. I do enjoy the women's workout space in the back corner. They do have a pool, dance/yoga room, tennis courts, etc.. Love the knowledgeable front end lady I spoke with. She gave me very detailed information about the gym and it's membership options for my particular needs. So, feel free to ask questions. Again, a bit pricey for those with low income. Exercise and maintaining weight or muscles should be welcomed for everyone's health.

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Need to replace exercise mats they are old and not enough for a class of 50. The bathroo faucets are not working properly. On the ladies' shower, one of the drainage is clog. When you take a shower, your feet bathes in dirty water. Overall, it takes them too long to fix anything that is either broken or not working properly.

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Disgusting and dirty mirrors, floors etc not sure where does the Maintance fee we get charged goes ?? Sauna has the drain sticking out they just put a cone to cover it, machine broken for over a month , Pics attached don’t make any justice on how bad it looks in person. But we get charged a Maintance fee ?

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I move around for work. Been a member of countless gyms. This has everything you need. Period. But I have NEVER seen such a mess at a gym before. Management is supposed to do everything in their power to keep the gym organized. Even if it means educating some members. You’ll be running around the whole gym looking for a pair of dumbbells and usually just find one. Outside. On the roof. In half. And for some reason super sticky. Obviously an exaggerations but it definitely feels like that sometimes. New management seems to be required. Or better training. Lockers are nice and clean. Nice cardio area. Will update in about a month.

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The place is fine. The people working out on the other hand...People sitting on the equipment far too long playing on their phones! And they refuse to share the equipment. Big big big turn off! Weights everywhere on the floor. Nobody returns the weights to the racks.Again, the gym in itself is fine. The employees do a great job.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 4644 E Ave S, Palmdale, CA 93552, United States .

The contact number is +1 661-449-2507

This service is listed under Gym .

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