24 Hour Fitness

Terrible security, worse cleanliness, and an overall bad experience

Nice peopleLow stars is for dirty womens locker room, always really dirty, floor is usually black, tyey dont even pretend to clean it

Dirtiest gym in the area. No regular cleaning team. Pool and spa area usually filthy. Steam room often has “people slime” from not being cleaned. Recently have been experimenting with other locations and this one is hands down the dirtiest and worst run.

24 Hour gym members in Arcadia believe that regular cleaning is inadequate, inconsistent, and unsatisfactory! Why? The manager, Rodney, won’t hire a man and woman for days and nights. Rodney and some gym employees clean the gym periodically and not daily! The reason he does this is to to receive bonus money for himself which could be used for a woman and a man to clean daily like LA Fitness in Arcadia and Pasadena!Many times there are no employees at the front entrance so homeless people can walk in easily. If there were a woman and man custodian working daily, there wouldn’t be so many thefts of valuables in the lockers by criminals who cut the locks and steal wallets and sometimes everything a member has put in a locker. Many gym members don’t use the lockers and carry their gym bag with them to work out as they don’t want to risk having their valuables stolen!If you go to LA Fitness, other 24 Hour Fitness,and other gyms, you’ll see a man and woman custodian working full time both in the days and nights. The gyms are cleaner than 24 Hour Fitness in Arcadia and there aren’t as many robberies of lockers. The 24 Hour Fitness gym in Arcadia is the only gym that does not have full time custodians! Many of the problems taking place are the result of not hiring full time custodians. Many former 24 Hour Fitness members have gone to other gyms because of the inadequate, daily cleaning and criminals stealing from the lockers! In sum, many gym members have given up trying to have management improve the cleanliness of the gym. Many of us have been going to the gym for many years and we enjoy working out with other gym members! Hopefully, present or future management will see the need for daily, thorough cleaning by a woman and man custodian working part or full time.

dirtiest gym I’ve been to so far this year. there was puke at the sink in the men’s room. the floor was filthy enough that a normal person wouldn’t want take take off their shoes and hop into the shower.machines on the top level are mostly old and show signs of rust in many of them. other gyms I’ve been to have their thermostats at 72F, theirs is around 76F, so if you’re on the hotter side majority of the time, you won’t last long stay there. you’d be glad if you don’t faint.i’ve been there only a couple of times, and it’s already enough that i’ve cancelled my annual membership and planning to return to a more private one with much cleaner and newer facility.

The 24-hour fitness club in Arcadia swimming pool water is too cold. Maybe if they can turn the heater up just a little will help.

Interested location lol.Small Gym. Could Benefit Highly from a Renovation or moving it to a larger location. Gets Very Busy. I still got a good workout in. I was in the area so I stopped by to check it out.

Stopped by this 24 to check it out. Immediately left. 12 am on a tuesday, packed with kids (ok I get it, its summer vacation). However there needs to be a strict rule of keeping your shirt on in the gym area. No one wants to see it and dont need the machine and benches to be more sweaty to clean. Noped right outta there.

Writing another review a year later, just to say that this place still has never been cleaned and quite frankly, it’s dangerous if you’re using the basketball court, have slipped and hurt myself many times due to the floors never being properly cleaned. On top of that, it’s probably one of the most drama fueled work environments I’ve ever seen in my life. When you walk in it feels like a high school with the employees talking badly about people there, as well as flirting, and ignoring people who actually need help. Don’t be surprised when this place is closed by next year 😭

Thank you trainer Tepe for teaching me strengthening exercises today. I felt much better after your class.Thank you Tepe for today's aqua fitness class (July 20). Learned many new water techniques to help stretch and exercise. I also thank you Tepe for your chair yoga class on October 10. After you helped me stretch my legs my pain subsided. You are an excellent trainer.6/3/23 Thank you to Krystle who assisted me today with membership. She is outstanding, friendly and professional. She explained all the benefits and is an ausome employee. Thank you again Krystle.7/2/23 A very special thank you to Meggan who solved my issue this morning. Thank you also to Romero 7/1 who also helped message the managers so my issue could be addressed. Very attentive and professional employees. Great customer service. 7/3/23 Thank you Rodney manager for your prompt excellent customer service. 24 hour fitness is the best gym because everyone is family. A great fitness gym.