LA Fitness

My go to gym for the only steam room around this area and sauna. Updated machines and great trainers. Recommend.

I had an outstanding experience at LA Fitness, and I'm thrilled to give it a 5-star review. The people at this location truly make it exceptional. The staff is incredibly friendly, knowledgeable, and always eager to assist with any questions or concerns. The manager, in particular, deserves a special mention for their exceptional leadership and dedication to ensuring a welcoming and motivating atmosphere. It's clear that they prioritize the well-being and satisfaction of their members. I couldn't be happier with my experience at this LA Fitness, thanks to the wonderful people who work here.

You could not pay me to ever step foot in this gym ever again. I am so serious. I tried a guest pass and was immediately hounded by Gio to sign up. I immediately disclosed that I already have a gym membership elsewhere, and just came to work out with a friend. Still, I wanted to try out LA Fitness to see if I'd join or stick with my current gym. Cool, let him know I can't commit since obviously I'm in a contract with my current gym. He kept my ID and started hounding me again when I about to leave. He again started the sales pitch and magically had a special the next day...and the next day during my guest pass trial. I flat out said no. I cannot breach my contract or else I'd pay some unpleasant fees. "You know that don't you, you work at a gym don't you?..." I told him and stood silent.The audacity to then ask me how much it would be to cancel and join them right away...I cannot make this up. Again, stood my ground and said no. "Oh, they only charged me $100 last time to cancel years ago." Am I speaking hieroglyphics? No means NO. "Which gym do you like better?" Brutally told him my gym since we have dedicated training and lifting racks. There's barely one or two smith machines here. It was not it.Today I get a call and it's him again. Asked me AGAIN if I can join and I said didn't I say I can't for the millionth time. "Oh sorry my notes...did you say your contract ends soon?" I said not till next year and then tells me he'd give me a call then. Absolutely not. Blocked. Crossing my boundaries and repeatedly ignoring my stance is mad disrespectful and deceitful.If this is his or this employer's job method of trying to sign folks up, then I'm sorry but y'all truly persuaded me to never try la fitness again. I will glady stay at my current gym.

The manager John is a gem. He is extremely helpful and kind. I’m greeted daily with a good morning and a smile. He is pleasant and makes my workout experience great!

Horrible customer service!!They caused me multiple problem checking in, especially bringing guests. I don't know if it's because of race , religion, or gender or that we aren't one of the mangers Santiago or John, buddies.Even some of the employees say that "manager John and Santiago does not treat anyone else this way". I see from other reviews I am not the only one they have done this to as I had multiple problem involving John. I am watching them let everyone that they know come in with no problem regarding their guest. Their reasons were rules but this location has on multiple occasions left the gym unoccupied after closing , leaving a handful of members and children inside free to do whatever they please or leave when it suits them. Is that not against the rules. And then manager Santiago had the audacity to threatened to cancel my membership due to him assuming i look like the type to break rules when no one at this location is bothering to follow them themselves.Honestly I am disappointed on how some people can treat others especially in a gym community if you are going to apply the rules make sure it's applied to everyone.

Lost my ID at the gym and it was found by Santiago. Santiago ensured me that the ID was in a secure location and will be ready for me to pick up. When I finally had the opportunity to stop by and pick up my ID, Santiago was not there and a gentleman named John stepped in to more so intervene with the situation, rather than help it. Although he did somewhat attempt to look for the ID in Santiago’s absence, he cried and complained the entire time like a man child. I felt bad for him being that his life must be on the edge for him to get worked up over something so minuscule. Today, I went back again to make a second attempt to find the ID and approach a gentleman by the name of Mike. Mike wanted to be helpful, however, John came in and again to intercept the situation and refused to be helpful. It was the most awkward situation ever for something so simple. Mike even offered other solutions to attempt the find the ID but big nerdy John shut those down as well. I eventually was able to get in touch with Santiago and being that he is a stand up guy, he called me to come by and pick up the ID. The entire transaction with Santiago took less than 3 minutes. I finally got my ID and John is probably punching air knowing that Santiago actually made someone’s day. 5 stars for Santiago, 1 star for Mr. Big For Nothing.

I have come to this gym several times with my wife and I had not had a problem. Until today, Saturday, August 3, 2023, the person in the lobby treated us discriminately, he did not want to allow me to enter because he forced me to pay for a day pass my wife counting on a guest pass, when speaking with him he allowed us El Paso for today only if the next visit we made a new membership, he gives us access to the gym by sitting on one of the machines he ran How far was I and he took me out of the gym because I couldn't be there... it seems disrespectful to me and I felt bad for his behavior and attitude... I wouldn't go again until they really put trained and respectful staff who don't discriminate... 😡😡

The best LAFITNESS in the local area! I always have a lot of fun, and enjoy my workouts with my friends! Mason is the best, the same Santy, Terrell and Jon, always they provide for me an excellent services!!! 🥰 …

Love this LA.... Staff is ok but the members are cool. Not too loud, not too many boy groups hogging up machines, not that loud cubaneo bs that I've experienced in others. Good place overall

Theres only 3 working stairmasters and the ppl here use it for an hour while ppl waiting to use it. Theres suppose to be a 20mn limit if theyre all used up. Ppl …