LA Fitness

It had been a few weeks since I had been in the gym I finally decided to come back because I had the energy and motivation I decided to run on the treadmill as a warm up and then try to go and hit a boxing bag. I kindly asked the nice young man in the front if I could go in there and hit the bag while there was a class in there and I was told it was fine as it always has been when I have come in the past. Most of everyone else usually didn't mind as I just stated because they knew me and knew I go in and use the boxing bags a lot. Whether there was a class or not going on and most of the teachers didnt mind till this extremely rude lady named betty ann a...that is. I was about 8 minutes into putting my bag down at the back corner of the room and putting on boxing gloves and in the middle of hitting the bag lightly, mind you now while the loud music for a class was on. That this betty ann decides to tell me very rudely that i cannot do my workout in "her" class (lady you dont own the gym you are contracted for them)and when i defend myself as being a member here and just wanting to do my workout she threatens to get the manager and continues to be rude. I did not come back here to be harrassed by some nobody during my workout!!! For a memeber to come back after a time away from the gym this is not the way to treat members at all. She is rude I would not recommend her to teach anywhere if she doesn't have manners, or knows how to treat humans!!! I asked if she was kicking me out because I wasn't in her class and she just continued to say I cannot be in there with an attitude. I will tell friends and family not to take her class and to stay away from her. She ruined my workout!!My motivation!! And my entire day !!!

The most horrifying customer service experience at the front desk. The front desk guy was rude to me the second I pulled out the 3 day free pass to try out the gym. Before checking the system he instantly accused me of being there before and said I was in the system. He continued to try and scold me for my “attitude” because I was texting on my phone and he tried to not allow me in becuase of this. His associate was backing me up but they ultimately allowed me in because I wasn’t in the system and you can’t deny someone access for no reason. My dad has a membership here and they were treating me like I was trying to just a free pass and wanted me to be more engaging. You can’t force people to act in a certain way. Clearly these men don’t own the gym but they definitely want to act like it. I would have gotten a membership here but I’ll be taking my business elsewhere. One of the men was in his late forties or fifties, balding, blue eyes, and glasses. The other guy had his own desk he looked Spanish, tall, brown hair and eyes. I honestly think they were just picking me on me for no good reason and they didn’t give me a 3 day pass they only gave me a one day because they didn’t like me. Attached is a picture of the one of the me who harassed me. I’m going to have my dad cancel his membership and we are going to a smaller gym with better customer service.

Santiago was a great staff member. Was able to accommodate my needs and the gym itself has most things you would need. It’s a great location and I highly recommend.

The men at the front desk are rude and dismissive. One of the reps at the desk closest to the front desk literally told my friend she couldn’t get a 3 day guest pass for no reason at all. It seemed like he just didn’t feel like doing it. …

one of the workers (don’t know his name) he is a older white guy, short. he is the literally the most useless and laziest worker ever. La should definitely consider looking into him bc i was trying to cancel my membership from another la …

Been going here for 10 years. I’d give it 5 stars if it wasn’t so poorly maintained. Equipment will be out of service for weeks, weights and dumbbells are left all around the gym and always unorganized, and for the past few weeks 80% of cable towers are missing clips so you can’t use the attachments. If they can tackle these issues it would be a great place to workout.

Great facility with some great equipment. The staff truly cares about helping the members. You don’t find that at the cheapo gyms. In regards to the weight area, the staff organizes it regularly. The members need to learn to put their weights back so the staff isn’t cleaning up after them!

After a few dormant years from going to an LA i got a call from Zack saying the gym was better than ever and it was a good time to check out the gym again! When I walked in to my surprise it was immaculate! From all the weights actually being in order, the floors are clean and the staff was extremely kind! Thank you Zack for the opportunity and I will definitely be coming back

I like this gym a lot - but the free weights area is a mess all the time. No matter at what time of the day or which day of the week you come. It’s always a MESS …

Very disappointing Gym suppose to oppen at 8 am and it's 8:24 in the morning and still close.No respect to coustemers who pay fee for this service.Please take action so in the future won't happen this again