Planet Fitness, located at 9930 Johnson St, Pembroke Pines, FL, offers an affordable, clean, and friendly gym experience. The staff is frequently praised for their exceptional customer service and dedication to maintaining a welcoming environment. Amenities include numerous treadmills, massage chairs, and tanning beds, making it a well-rounded fitness destination. However, the gym has faced criticism for equipment issues and occasional managerial lapses.
If you're looking for a non-judgmental and supportive fitness community with accessible membership options, Planet Fitness could be a great fit. The 'No Judgment Zone' ethos promotes a comfortable atmosphere, though some may find the laid-back approach not suited for serious bodybuilding. Overall, this gym is highly accessible, with 24-hour service on most days and plenty of amenities to offer.
Pros:
- Friendly and helpful staff.
- Super clean facilities.
- Affordable membership options.
- Variety of equipment and amenities.
- Welcoming and non-judgmental environment.
- Accessible location in Palm Johnson Plaza Shopping Center.
- Open 24 hours on multiple days.
- Convenient app check-in.
- Additional amenities like massage chairs and tanning beds.
- Consistently positive reviews for customer service.
Cons:
- Issues with broken or malfunctioning equipment.
- Some complaints about management and billing issues.
- No free-weight chest benches and barbells.
Location / Contact
- Address: 9930 Johnson St, Pembroke Pines, FL 33024, United States
- Phone:+1 954-885-0330
- Website:planetfitness.com
Rating Stats
Reviews (112)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 112 reviews.
The address is: 9930 Johnson St, Pembroke Pines, FL 33024, United States .
The contact number is +1 954-885-0330
This service is listed under Gym .
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Julie Ellingson
8 months ago
Best gym ever..I only come here
Salvador Rosario
8 months ago
It's DARK compared to every gym I've been to and ALWAYS Smells. Smh.
Vanny Gardner
8 months ago
I'm a person that loves diversity and planet fitness provides that and a awesome atmosphere ❤️ it !!!!
Mary Garcia
8 months ago
Insane that this facility does not allow any type of gym bags. So, you need to walk around with your towel, water bottle, gloves, keys, straps,..... all in your hands?!?!?! No thank you.
Jennifer Perez
8 months ago
Went as a guest with my husband. The lady at the front desk wished me a belated birthday, and I loved that. Everything was clean. The place has alot of treadmills!!! The 30 min workout room was awesomeThey offer their customers tanning beds and massage beds. Love the huge fans and all the televisions offer different channels to watch.
Alana Rosado
8 months ago
Wonderful customer service from Celine. Clean equipment and bathroom. 11/10!!!!!!
Indy Garcia
8 months ago
Great customer service and extremely patient with registration process.Alex was amazing.
Infamis
8 months ago
Ms.Celine is the prettiest and sweetest planet fitness coworker. We need more people like her
Gerardo Ruiz
8 months ago
Phenomenal place!!!! Brandon on the overnight crew is very helpful, polite, professional and informative. Thx B!!! Keep up the good work.
givel Morales
8 months ago
Front desk girls are the best. They are super nice. The gym is clean and the staff is friendly.