YouFit Gyms at Youfit Plaza in Pembroke Pines, FL, offers a wide range of equipment and classes to meet various fitness needs. The gym has convenient hours, staying open late on weekdays, and provides a community feeling that many members enjoy. The staff generally receives praise for friendliness and professionalism, with some standout employees noted for their exceptional service.
However, the gym has faced criticism regarding customer service, cleanliness, and equipment maintenance. Some members have reported issues with billing and communication. These aspects highlight areas for potential improvement to ensure a consistently positive experience for all members.
Pros:
- Wide range of equipment and classes.
- Convenient hours, open late on weekdays.
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Affordable membership options.
- Positive community atmosphere.
- Knowledgeable trainers available.
- Flexible membership plans.
- Consistent upgrades and renovations.
Cons:
- Inconsistent customer service.
- Reported issues with cleanliness.
- Equipment maintenance concerns.
Location / Contact
- Address: 9057 Taft St, Pembroke Pines, FL 33024, United States
- Phone:+1 888-968-3481
- Email:[email protected]
- Website:youfit.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 114 reviews.
The address is: 9057 Taft St, Pembroke Pines, FL 33024, United States .
The contact number is +1 888-968-3481
This service is listed under Gym .
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Aaron Rodriguez
10 months ago
I love this gym. Very clean, lots of machines, showers. I just wish it would be 24/7 for the people that have a higher membership with a keycard for us adults that take working out as a life style and not a place to hang out. I miss my 24/7 gyms. And they should add a sauna for all the gyms if they can’t do 24/7hours for the higher membership level peers. Kind regards.
Suki Machado
11 months ago
This gym is extremely dirty. The bathrooms smell like urine. You can smell it in the hallways. Only two of the 5 stair master machines, work. Go somewhere else.
mariana gonzalez
11 months ago
The worst gym I have ever been to, be careful with your credit cards, they charge you without providing the services, in two months they took more than $700 dollars from me (I had to cancel my CC and the bank informed me that they were trying to charge me $68 daily) talking to the manager was impossible, I tried for two consecutive weeks and the girl in the front desk always told me that he wasn't there. To get rid of this damn gym I had to pay $89 more. Without a doubt it was the worst choice I have ever made.
Blane Hartleb
11 months ago
My wife and I will be moving to Florida. We are down here looking for a home and wanted a gym to work out in that was close to where we are going to live. Today...Adriane greeted me. What an incredible person at the front desk. He helped me get a 3 day pass to try it out. The place has all the gear I need. Great location too
Austin Gamble
1 year ago
Just don't even bother outrageous pricesYou can just workout at homeNot to mention they make it almost impossible to cancel without squeezing the cash outta you.
Charlie Picket
1 year ago
Very rude staff never greet you when you check in just look at you with disgust lol what kinda gym is this why is the staff so mad always total vibe killer
M AC
1 year ago
Service has gotten worse, not all staff but select few have rude attitudes. Not only that but some front desk staff plays overhead music too loudly, so loudly that I can barely hear my AirPods at 90% volume. Members shouldn’t have to blast their eardrums just to hear their workout music through headphones. When asked politely I was told the music couldn’t be adjusted, having worked at this particular youfit in the past I know that is not the case. Music volume and station can be adjusted from tuner by the front desk near the drink fridge. I have chosen this location because it was “homey” familiar and have attended over years now. Due to the unhelpful staff that may change. I go to the gym to unwind not to feel uncomfortable.
maltesePigeon1
1 year ago
Music in the gym unbearably loud, front desk employees refuse to turn the volume down
paul botelho
1 year ago
Horrible gym.. a lot of broken equipment that was "out of order". The equipment that was usable was outdated. They should call themselves "3rd world fitness" 😨 …
Candido Cardona Jr
1 year ago
Loyal youfit client at my maimi gardens location but had to cancel my subsription after so many years because they shut down my local gym location..so dissapointed...i was happy...but now at another gym just across the street....sorry for my loss but happy and looking forward to my new membership elsewhere...