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City Fitness East Market offers a vibrant and expansive gym experience located in the heart of Philadelphia. With modern facilities and a wide range of equipment, this gym caters to both novice and seasoned fitness enthusiasts. The friendly and attentive staff ensure a welcoming atmosphere, and cleanliness remains a focal point with constant maintenance.

However, the gym's popularity leads to overcrowding during peak hours, and recurring issues such as broken amenities like the steam room have been noted. Nonetheless, City Fitness East Market remains a top choice for those seeking a comprehensive fitness experience in a lively environment.

Pros:

  • Modern facilities.
  • Wide range of equipment.
  • Friendly and helpful staff.
  • Very clean and well-maintained.
  • Diverse class offerings.
  • Convenient location.
  • Ample natural light.
  • Professional trainers.
  • Good range of amenities.
  • Supportive community atmosphere.

Cons:

  • Overcrowded during peak hours.
  • Recurring issues with amenities (e.g., steam room).
  • Complex and unclear billing processes.

Location / Contact

Rating Stats

4.1

out of 5.0

14 reviews
5.0
4 reviews
4.0
3 reviews
3.0
9 reviews
2.0
30 reviews
1.0

Reviews (60)

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CF is hands down the best gym chain I’ve been to in all my years of commercial gym use and East Market is one of the top tier locations at that. Friendly and attentive staff, facility is always clean regardless what time of day I’m rolling through, and they have a wide variety of equipment. I recommend to anyone looking to start a membership somewhere.

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Nicest gym in the area. Good selection of equipment, studio classes and amenities. Locker rooms are clean, steam room and sauna are nice additions. It would be nice if they added massage as a bookable service, but the hydro massage chairs work well. Spin studio could use upgraded bikes. Juice bar is good when it’s open. Juice bar pre-order kiosk does not function as intended. I would like more classes in the early am, but I think they have trouble filling them, so I understand why they are limited. Staff is always friendly and helpful. Thrive trainers are excellent. Have not tried wefit but would like to. Other studio instructors are great. Overall, I’m glad to be a member.

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Always great friendly staff, clean facility, and terrific spinning classes.

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Has pretty much everything you could want in a gym - classes, machines, ton of free weights. When stuff breaks it gets fixed quickly. It does get busy the couple hours after work, but what gym doesn’t. The recovery room is a nice addition

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Great gym! In particular, member services and front desk staff are very friendly, helpful, and professional. Top notch equipment and all the bells and whistles you could want in a gym.

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The best gym in the city, hands down. I love the friendly staff and the fact that there is always someone cleaning something. These, amongst other things, just make the entire experience that much better. 10/10.

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It’s been over 5 months without a steam room. Might as well take it out of the “amenities.” Been going here several times a week and they haven’t done anything about it…

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I was in town for a day with a 6 hour wait so I decided to drop in for a workout. The staff was nice and the facilities were modern and plentiful. A pool would make this place perfect.

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Gets very crowded at peak hours. Also they changed their unfreezing protocol so that now it’s more complicated to unfreeze. Previously we could unfreeze very easily at front desk, but now we must both fill out a form and wait the busy line at membership services. Unfreezing online is unreliable as it can take many days to get a reply.Additionally ever since I unfroze my account, The front desk keeps flagging me down every time I check in because the system is confusing them now. I have to explain that it’s already unfrozen and it’s annoying to get held up every time I show up to work out now. Please fix these things so that can stop wasting members time.

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City Fitness already has the clout for being a great gym, so no surprise for the 5 star review, but the additional recovery amenities gives that extra boost to keep grinding. Clean space. Great equipment and layout. Stellar staff.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 11 S 12th St, Philadelphia, PA 19107, United States .

The contact number is +1 267-541-2427

This service is listed under Gym .

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