City Fitness East Market

Joining this location was the best decision I've made. From the staff to the members and the local businesses. This gym represents how a great a city Philadelphia is. I've had a blast working out here

City fitness great and I love working out there, they have so many amenities and equipment. It’s great to go to the gym and not have to wait for A machine to open up. I only have a few issues with this location in particular. The only reason it’s not a 5 stars is because of my billing membership and cleanliness. Be careful and watch billing when you sign up! The person who was dealing with my membership did not do her job and messed up my billing information, when I told her she never responded. This is frustrating since I had these conversations with her and she proceeded to not do her job or follow up. Very unprofessional. This situation was frustrating and easily avoidable while cutting into my workout time, and I was never compensated for the time they wasted. Another thing to note is cleanliness. I have picked up towels that were dirty with red, yellow and sometimes brown stains, seen empty coffee bottles left for days. It’s really disappointing that I pay so much money for the hun while they provide unprofessional customer service and dirty towels.

I was in Philly for a few days and tried out this gym and was very pleased! Staff were very friendly and welcoming.Hours for the gym are really nice.The facility is huge and has a bunch of quality, up to date equipment. They have a queenax, turfed area, two Olympic lifting platforms and a nice mix of dumbbells and machines.The only thing they could have more of are squat racks. They only have a few of those.Overall, recommend for anyone looking to get a good workout in.

Great gym - not too expensive at all. Equipment selection is pretty good. In the early mornings you never have to wait for anything. In the afternoons there can sometimes be a wait, but it's not bad. People actually rack their weights which is a huge plus. Clean locker rooms usually.

Signed up for the membership, never once stepped foot in the gym, tried to cancel by chatting with Brandon I believe and they apparently cant cancel for me? What is this 2005? They obviously try to make as many hoops as possible for customers to cancel, pretty sketchy. Retro Fitness was super easy to cancel, they also use ABC Fitness, but had no issue manually canceling over the phone, one click of a button and BOOM canceled, City Fitness should take notes on this revolutionary cancellation technology. They should be able to easily afford it with the ~$450 I paid them in just 2 and a half months. Im sure the gyms fine, never been, just know you may have to work your tail off to leave

Super clean. Sign up slots aren't the MOST convenient but I think most of us make do. Plenty of floorspace, super easy to keep a distance from others. Definitely more expensive than other options, but worth it if you're into the whole community I guess, I just want to use the sauna (RIP). Could use another power rack or two.

City Fitness East Market has done an incredible job keeping the gym sanitized and safe during the pandemic. Everyone is very diligent about wearing masks and the equipment is wiped down by both members and gym staff very regularly. Guests are respectful of the dedicated timeslots and City Fitness has made it really easy to schedule your session on the app. It's great to feel so comfortable and confident working out at the gym even during a pandemic. And it's definitely one of Philly's best gyms in general -- very well-kept equipment, friendly people, a beautiful open volume of space to work out in, and plenty of natural daylight.

Although I used to like this gym, they have not been very accommodating or understanding.I have tried to put my membership on hold(one that I got unfortunately January of last year) and tried to cancel my membership multiple times to no avail. Short of cancelling my debit card and reporting the transactions as fraud, city fitness relentlessly continues to charge me despite not wanting to go in at this time.They have made it hard to try to talk to their membership team about doing this and have even ignored my requests to not be apart of this gym at this time.If you don’t want you’re card charged randomly on non payment days or be charged for fake “card failures” that then the gym and abc puts back on its clients, I would suggest using a different location or maybe even a different gym.

Excellent gym! super clean, everyone is very friendly great location. They have everything you need from Freeweights to functional training equipment, various cardio machines. Personal trainers, And a variety of different classes you can take.

I love this location. All machines are new and facilities almost pristine. Patrons seem nice (been here only 2 weeks) and staff is super friendly. It is a bit more expensive than others in the same range (think Sweat) but definitely more upscale. Took a class (Thrive with Tiffany) and loved it. Had a sense of community I like. Sadly, it is extra and not budget friendly. I think it is worthy