Located at 3300 N Central Expy Ste A, Plano, TX, 24 Hour Fitness provides a comprehensive gym experience with state-of-the-art equipment, including a pool, spa, sauna, and steam room. The gym also offers a variety of exercise classes with certified instructors and a spacious, clean environment. Friendly staff members like Justin and Konrad contribute to a positive atmosphere, making it an appealing option for gym-goers.
However, a significant drawback is that it no longer operates 24 hours a day, closing between 8 PM and 10 PM. Despite its name, this has disappointed many members who expected round-the-clock access. Additionally, there have been complaints about cleanliness and customer service, affecting overall member satisfaction.
Pros:
- New and clean facilities.
- Wide range of equipment.
- Pool, spa, sauna, and steam room available.
- Certified instructors for exercise classes.
- Friendly and helpful staff.
- Spacious layout.
- Good maintenance of equipment.
- Not overcrowded.
- Easy to book workout sessions.
- Positive member reviews.
Cons:
- Not open 24 hours.
- Cleanliness issues.
- Inconsistent customer service.
Location / Contact
- Address: 3300 N Central Expy Ste A, Plano, TX 75074, United States
- Phone:+1 214-291-4959
- Website:24hourfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 111 reviews.
The address is: 3300 N Central Expy Ste A, Plano, TX 75074, United States .
The contact number is +1 214-291-4959
This service is listed under Gym .
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Maggie He
1 year ago
I recently had an extremely unpleasant experience with 24 Hour Fitness that I feel compelled to share. I called their facility @ Johnson!!!! to inquire about a price promotion email I received from them, and to my shock, the manager intentionally!!! hung up on my call. I thought it was by mistake and called back immediately, and @Johnson said he had to make a phone call( but how can you answer my phone call in about 2 seconds????)This level of disrespect and unprofessionalism is completely unacceptable, especially from a business that prides itself on providing quality service. I understand that misunderstandings can occur, there is no excuse for a manager to abruptly end a call without attempting to address a customer's concerns or questions. It not only reflects poorly on the manager but also on the entire organization.
Dustin Blayney
2 years ago
Stole my money because I work out late at night. FALSE ADVERTISING. Never mentioned that when they took the very expensive fee and never paid me back
Onkar Modgil
2 years ago
Since the pandemic is over, it’s time to switch back to 24 hours routine. Otherwise I will have to seek other institutions because late hours workout is highly desired.
James Mckinney
2 years ago
Good gym with all the equipment I need to get a good workout. Well managed and Aaron has always been helpful with all my gym inquiries.
Connor
2 years ago
I used to be a 24hr fitness member but stopped my subscription because of the pandemic. Now come to find out post-pandemic that the gym is only open during the morning, daytime, and evening (not the night) Isn't this now 12hr fitness? A …
murfy Estrada Washintong
2 years ago
Beatifully
Hannah Lol
2 years ago
So is 24 hours fitness but it close at 10 lol
Christina Son
2 years ago
The 24 hour fitness have the BEST and most exercise classes than any other larger gym!!!! I know because I also belong to LA Fitness, Fitness connection and Crunch! I go to about 6 classes per week. They have Les Milles certified instructors! Please join the gym!! The staff are nice and it is clean!
Aoyu Li
2 years ago
24hr? More like 14hr fitness
Matt Gonzales
2 years ago
Great gym 🏋️♂️ 💪- clean & nice equipment! …