Located at 3300 N Central Expy Ste A, Plano, TX, 24 Hour Fitness provides a comprehensive gym experience with state-of-the-art equipment, including a pool, spa, sauna, and steam room. The gym also offers a variety of exercise classes with certified instructors and a spacious, clean environment. Friendly staff members like Justin and Konrad contribute to a positive atmosphere, making it an appealing option for gym-goers.
However, a significant drawback is that it no longer operates 24 hours a day, closing between 8 PM and 10 PM. Despite its name, this has disappointed many members who expected round-the-clock access. Additionally, there have been complaints about cleanliness and customer service, affecting overall member satisfaction.
Pros:
- New and clean facilities.
- Wide range of equipment.
- Pool, spa, sauna, and steam room available.
- Certified instructors for exercise classes.
- Friendly and helpful staff.
- Spacious layout.
- Good maintenance of equipment.
- Not overcrowded.
- Easy to book workout sessions.
- Positive member reviews.
Cons:
- Not open 24 hours.
- Cleanliness issues.
- Inconsistent customer service.
Location / Contact
- Address: 3300 N Central Expy Ste A, Plano, TX 75074, United States
- Phone:+1 214-291-4959
- Website:24hourfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 111 reviews.
The address is: 3300 N Central Expy Ste A, Plano, TX 75074, United States .
The contact number is +1 214-291-4959
This service is listed under Gym .
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Maggie He
9 months ago
I recently had an extremely unpleasant experience with 24 Hour Fitness that I feel compelled to share. I called their facility @ Johnson!!!! to inquire about a price promotion email I received from them, and to my shock, the manager intentionally!!! hung up on my call. I thought it was by mistake and called back immediately, and @Johnson said he had to make a phone call( but how can you answer my phone call in about 2 seconds????)This level of disrespect and unprofessionalism is completely unacceptable, especially from a business that prides itself on providing quality service. I understand that misunderstandings can occur, there is no excuse for a manager to abruptly end a call without attempting to address a customer's concerns or questions. It not only reflects poorly on the manager but also on the entire organization.
Dustin Blayney
9 months ago
Stole my money because I work out late at night. FALSE ADVERTISING. Never mentioned that when they took the very expensive fee and never paid me back
Onkar Modgil
10 months ago
Since the pandemic is over, it’s time to switch back to 24 hours routine. Otherwise I will have to seek other institutions because late hours workout is highly desired.
James Mckinney
11 months ago
Good gym with all the equipment I need to get a good workout. Well managed and Aaron has always been helpful with all my gym inquiries.
Connor
11 months ago
I used to be a 24hr fitness member but stopped my subscription because of the pandemic. Now come to find out post-pandemic that the gym is only open during the morning, daytime, and evening (not the night) Isn't this now 12hr fitness? A …
murfy Estrada Washintong
1 year ago
Beatifully
Hannah Lol
1 year ago
So is 24 hours fitness but it close at 10 lol
Christina Son
1 year ago
The 24 hour fitness have the BEST and most exercise classes than any other larger gym!!!! I know because I also belong to LA Fitness, Fitness connection and Crunch! I go to about 6 classes per week. They have Les Milles certified instructors! Please join the gym!! The staff are nice and it is clean!
Aoyu Li
1 year ago
24hr? More like 14hr fitness
Matt Gonzales
1 year ago
Great gym 🏋️♂️ 💪- clean & nice equipment! …