Located at 3300 N Central Expy Ste A, Plano, TX, 24 Hour Fitness provides a comprehensive gym experience with state-of-the-art equipment, including a pool, spa, sauna, and steam room. The gym also offers a variety of exercise classes with certified instructors and a spacious, clean environment. Friendly staff members like Justin and Konrad contribute to a positive atmosphere, making it an appealing option for gym-goers.
However, a significant drawback is that it no longer operates 24 hours a day, closing between 8 PM and 10 PM. Despite its name, this has disappointed many members who expected round-the-clock access. Additionally, there have been complaints about cleanliness and customer service, affecting overall member satisfaction.
Pros:
- New and clean facilities.
- Wide range of equipment.
- Pool, spa, sauna, and steam room available.
- Certified instructors for exercise classes.
- Friendly and helpful staff.
- Spacious layout.
- Good maintenance of equipment.
- Not overcrowded.
- Easy to book workout sessions.
- Positive member reviews.
Cons:
- Not open 24 hours.
- Cleanliness issues.
- Inconsistent customer service.
Location / Contact
- Address: 3300 N Central Expy Ste A, Plano, TX 75074, United States
- Phone:+1 214-291-4959
- Website:24hourfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 111 reviews.
The address is: 3300 N Central Expy Ste A, Plano, TX 75074, United States .
The contact number is +1 214-291-4959
This service is listed under Gym .
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Jonathan Abrams
1 year ago
In short I was going to cancelMy membership at 24 hour for 2 reasons. Lack of operation hours and sub par customer service. I just so happen to run into …
Nauman Safdar
1 year ago
Why the hell is it called 24 hour fitness when all your clubs close at 10PM? Please explain that. It's not due to covid because it's been over 2 years since covid and all other 24 hour businesses have returned to their normal operating hours.
Mily Beltrán
1 year ago
When will 24-hour service return at this branch?in many other gyms known for providing this service they are already starting to do so and you should consider it because they already have so many people who …
Belly G
1 year ago
Nice, clean gym with a lot more equipment than pretty much any of the other 24 Hour Fitness that I'd frequented in the past. …
Daisy Palmer
1 year ago
I like the gym, lots of equipment and is never super crowded. Only problem I have is it needs to be cleaned better. I heard the men's room is filthy. Also, the equipment/machines have a lot of dust, dirt, and grass from shoes laying around for months. It needs a deep clean.
Steve DiSibio
1 year ago
The actual exercise equipment is well maintained however my biggest problem with this gym is cleanliness and cheap fixes of things like water fountains, urinals, etc. Bathroom floors are always covered in piss near the toilets bc they buy …
Steve G
1 year ago
Been a member for over 25 years primarily for the "24 hour" access. I've always enjoyed the gyms, the staff was normally good and the gyms were relatively clean however, I'm shocked that a club that was originally open 24 hours now cannot …
Casey Phillips
1 year ago
So far this is my favorite 24 Hour Fitness location. I have always felt comfortable and never judged and everyone has been very sweet so far. I love the spacious layout and the pool, sauna and spa are all amazing. I love how the locker …
Yumna Rizvi
1 year ago
Super clean and big.And very friendly and helpful staff.
Tania Pauleth Corona Dommer
1 year ago
Terrible experience with the manager John, he kicked me out of the gym because “I was making noises” and is against “the policy’s of the gym”He was extremely rude to me. 😔 …