Located at 3300 N Central Expy Ste A, Plano, TX, 24 Hour Fitness provides a comprehensive gym experience with state-of-the-art equipment, including a pool, spa, sauna, and steam room. The gym also offers a variety of exercise classes with certified instructors and a spacious, clean environment. Friendly staff members like Justin and Konrad contribute to a positive atmosphere, making it an appealing option for gym-goers.
However, a significant drawback is that it no longer operates 24 hours a day, closing between 8 PM and 10 PM. Despite its name, this has disappointed many members who expected round-the-clock access. Additionally, there have been complaints about cleanliness and customer service, affecting overall member satisfaction.
Pros:
- New and clean facilities.
- Wide range of equipment.
- Pool, spa, sauna, and steam room available.
- Certified instructors for exercise classes.
- Friendly and helpful staff.
- Spacious layout.
- Good maintenance of equipment.
- Not overcrowded.
- Easy to book workout sessions.
- Positive member reviews.
Cons:
- Not open 24 hours.
- Cleanliness issues.
- Inconsistent customer service.
Location / Contact
- Address: 3300 N Central Expy Ste A, Plano, TX 75074, United States
- Phone:+1 214-291-4959
- Website:24hourfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 111 reviews.
The address is: 3300 N Central Expy Ste A, Plano, TX 75074, United States .
The contact number is +1 214-291-4959
This service is listed under Gym .
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Jose Jimenez
2 years ago
Very clean and the staff holds everyone accountable to wear there mask at all time I feel very safe to workout here.
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2 years ago
I love this location. It has a very nice overall layout and a placement of all machines. Everything you need to be in shape. Very clean facility.
Rob Hines
2 years ago
Great gym! Clean environment, choice of new equipment, they stay on top of equipment repairs and maintenance, friendly staff and great trainers
ZADOKYAH THE KING PRIEST
2 years ago
24 is a great corporate gym. It has all the equipment I need to train with and it kept very clean. And staff is always nice and inviting.
noura ashley
2 years ago
This gym is really pretty and clean but I had to cancel due to their annoying mask mandate. If you don't like wearing a face mask, they will make you wear a face SHIELD. Ridiculous, I know.
Khoa Doan
2 years ago
It was great. Everyone respected each other and wore masks. The staff is constantly going around wiping everything down. I feel safe to exercise there every time. Thank you!
William Escobar
2 years ago
I went to this location to try out my free pass. I didn't know that I had to have a state ID to try it. The guy offered no explanation he clearly just looked at my ID and gave it back and he said sorry you can't come in. On top of that I …
Brandon Hunter
2 years ago
The continued reduced hours seems strange considering they also aren't following Mask Guidance from the CDC. Mixed vaccinated and non-vaccinated should bean everyone is in masks still. Otherwise a decent enough gym.
goose goose
2 years ago
Pretty clean I wish they mopped the locker floors more often. The men’s locker could definitely use it at times. Not a ghetto area so people are a bit more courteous.
Mona Joseph
2 years ago
Class times changed and they did it on a whim and several walked in late. They should have notified us all the week before then changed times. 630 yoga is a bad time. 7 or 8 is better. No good spin class time. Only offer 1 and it is during weekday at 930am. Hard to do if working.